Aberdeen, Maryland

This position is contingent upon award of the ATEC Proposal.

Data Systems Analysts, Inc. is searching for a Help Desk Technician I. 
The Help Desk Technician will be responsible for planning and delivering contracted services to the Army Test and Evaluation Command (ATEC) located at on-site in Aberdeen, Maryland.  ATEC is one of DOD’s foremost test and training organizations supporting DOD, non-DOD, and commercial materiel developers by testing a broad spectrum of equipment throughout their life cycles, from concept through deployment.   The scope of this effort is to provide a select range of Information Technology (IT), IT logistics and cybersecurity services.  The IT services encompass all activities necessary to provide project management; software & application development and maintenance; network management; system administration and infrastructure operations including Cloud migration and operations; general IT Support including help desk and VTC; and cybersecurity services.

The Help Desk Technician should have the following experience: 
  • Developed customized applications for the Army or other services within the DoD.
  • High School/GED and at least 1+ years of experience
  • Relevant experience in Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security
  • Experience in deploying IT hardware such as desktop computers, laptops, tablets, monitors and printers; configuring IT hardware to resolve problems and installing/configuring operating system images and specialty software on customer devices.
  • Providing technical assistance support services, including receiving, logging, routing, and resolving      trouble calls 
Desired experience includes the following:
  • IT experience in support of the Army.
  • Possess DOD 8570.01-M certifications meeting the requirements for IAT I.
Clearance Requirements
MUST HAVE AN ACTIVE DOD SECRET CLEARANCE; this will be verified prior to interview. Therefore, only US Citizens can be considered for this position.
Salary and Benefits include but not limited to:
  • The hours for this role are Full-time, Regular - Start and End times are dependent on customer requirements
  • Leave benefits include Paid holidays, Vacation, Sick and Bereavement
  • Retirement benefits include 401K with 20% match to employee contribution, and Employee Stock Ownership Shares provided by DSA.
  • Insurance benefits include customizable Medical, Dental, Health, Company Paid Life and Disability Insurance, Health savings, Vision and Domestic Partner Coverage
  • Miscellaneous benefits include Tuition assistance and Technical 100% Paid Training and Family Tuition Assistance.
Founded in 1963, Data Systems Analysts, Inc. (DSA) has been providing Defense and Federal Government customers' business-driven Information Technology and consulting solutions and services for more than 50 years. DSA's people excel in helping our customers achieve sensitive, mission-critical business goals and objectives. DSA is a 100 percent employee-owned company: every employee has a stake in the success of our company and our customers.Our culture embraces training and development opportunities that include leadership programs, employee networks, continued education, and much more. We recognize that building expertise in your profession benefits everyone. DSA's leadership and training programs help employees better manage their projects, inspire coworkers and customers and reinforce DSA'sguiding principlessince 1963.

We also value the unique combination of skills, abilities, aspirations, and backgrounds of every individual our diversity makes us stronger. We are 100 percent employee-owned through an Employee Stock Ownership Plan (ESOP).DSAemployees receive customizable benefits that are highly competitive in each local market that include a Vanguard 401K.DSA provides equal employment opportunity for employees and applicants without regard to an individual's protected status; race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

DSA will provide necessary reasonable accommodation to ensure that an individual with a disability who is not able to fully utilize DSA's online job application system is provided with equal opportunity to apply and be considered for all jobs. If you need an accommodation to complete the application process, please emailHR @dsainc.comor call 1-877-422-4372.

DSA recognizes that the global spread of COVID-19 is a challenging time for everyone. Our #1 priority is the health and safety of our workforce, guests and candidates, and we provide the necessary supplies to maintain safety in the work place. Due to the current situation surrounding COVID-19, our response time and scheduling of interviews may increase. DSA is looking to fill various positions despite the COVID-19 and are managing our workforce within the compliance of all state requirements.
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Aberdeen, Maryland

Founded in 1963, Data Systems Analysts, Inc. (DSA) has been providing business driven Information Technology and Consulting solutions and services for over 45 years. As a long time partner of the U.S. military, DSA's people excel in helping our customers achieve sensitive, mission-critical business goals and objectives.

Since its inception, DSA has played an important role in supporting the U.S. Warfighter. DSA partnered with the U.S. Department of Defense (DoD) to provide a secure and reliable messaging system for America's fighting forces and our allies. DSA engineers developed the world's first packet switch in the 1960's and helped pioneer the use of electronic messages for the DoD. These innovative solutions helped U.S. fighting forces command, control and communicate on the battlefield in Vietnam, and in Operations Desert Storm and Iraqi Freedom. Today, DSA tests and evaluates technologies supporting the next-generation Defense Message System. As we've grown, our people have successfully translated our DoD experience to a broad range of Federal agencies and commercial enterprises. Today, in addition to our efforts with the U.S. Army, Defense Information Systems Agency, and the U.S. Air Force, DSA continues to successfully demonstrate our disciplined approach to mission-critical projects to customers like the Department of Homeland Security, the Department of Energy, and government health IT organizations, enabling our clients to meet agency-specific goals and needs.

 

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