, Illinois

Job Description
This job is open to telework anywhere! Must have IL licensure and also licensed in state they reside in if not IL).

Job Group Summary:
Management professionals develop and implement strategies and policies to direct our operations, subsidiaries, major projects, and functional groups. They help our business units – and our company – meet corporate objectives and compete more successfully in the
marketplace. Designs enterprise wide and/or cross-functional solutions. This work results in initiatives that significantly impact company strategy enabling Aetna to be competitive in the marketplace and effectively serve its customers. Partners with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.

Position Summary/Mission
Involved in LTSS (Long-term Services and Support) initiative planning, workflow development, and LTSS Care management related activities that impact the delivery of
products and services to the Medicare/Medicaid dually eligible population. Collaborates with external LTSS/case management vendors and internal team members and/or matrixed staff as required in support of initiatives. Accountable for transferring LTSS requirements, best
practices (external and internal), methodology and tools. Participates as a team member, may be responsible for concurrent LTSS initiatives or act as lead for LTSS based projects based on resource requirements.

Fundamental Components & Physical Requirements:
-Supports holistic solutions and/or key strategic plans for LTSS products.
-Proactively identifies opportunities for improvement within assigned LTSS initiatives.
-Participates and supports LTSS metrics integration and execution for optimal results.
-Participates in LTSS initiative planning as required.
-Supports engagement using a disciplined repeatable methodology
-Designs, develops interventions and facilitates LTSS work sessions.
-Gathers, analyzes, and synthesizes business intelligence to drive achievement of strategic business objectives for the LTSS population.
-Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.
-Leverages internal and external networking to drive optimal
-initiative results and LTSS knowledge/best practice transfer

Required Qualifications
-Experience with innovative improvements to internal/departmental processes.
-5+ years’ experience with one or more of the following methodologies: management business process development, strategic business planning, and/or implementations of new business.
-Capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
-Demonstrated leadership with relevant initiatives
-Demonstrated experience successfully implementing change in complex organizations.
-Operational experience in a relevant discipline.
-Appropriate licensure or certification by discipline (Social Worker/Registered Nurse)

Preferred Qualifications
-Case management experience preferred
-Dynamo LTSS documentation and workflow experience
LTSS experience

Associate's required, Bachelor's preferred

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

, Illinois

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."