Woonsocket, Rhode Island

Job Description
At CVS Health, the Senior Manager, Property Administration will be responsible for:

1. Contractual oversight of all Non-retail and HVAC / Refrigeration vendors, which will overlap with the Facility Repair and Maintenance Service Vendors.
2. Responsible for development of Department Strategy for Facility Services Vendor with leadership, and providing guidance/direction to Facility team to ensure strategy and CVS protocols are met.
3. Lead development and approval of Facility Services Vendors Master Service Agreements, including review and approval of SOW’s, SOP’s, and RFP’s for all Repair and Maintenance Services required to realize enterprise growth strategy.
4. Oversight and management of Facility Services Vendors and relationships.
5. Responsible for creation and management of effective cost and performance control metrics and reporting systems to monitor conformance of the Facility Services Vendors.
6. Financial oversight of budgeting, accruals, and forecasting as well as drive variance explanations and cost reduction.
7. Lead and direct internal team responsible for research and follow up of all Facility Services Vendors.
8. Ensure corporate compliance and non-compete agreements are met and maintained through close partnership and vetting process with CVS Legal and Sourcing/Procurement departments.
9. Ensure consistency of Facility Services Vendor services through leadership, influence and partnership with leadership across the enterprise.
10. Responsible for identifying vendor opportunities and gaining approval from business partners.
11. Responsible for developing and maintaining Facility Service Vendors scorecards and grading methods platforms to ensure improvements in overall costs and performance of the Facility Services.
12. Provide business performance reviews and ongoing feedback to ensure Facility Service Vendors performance and cost metrics are measured and continually improved upon.
13. Provide leadership and direction to internal and external teams to ensure company and department goals are met. Provide performance reviews and ongoing feedback to ensure individual as well as overall team development.
14. Lead in driving continual cost savings opportunities.
15. Lead specialty and PBM disaster recovery / hurricane / Covid-19 efforts.

Required Qualifications
5+ years experience in Facility Management or Property Management and associated processes.

Preferred Qualifications
-Service Channel Experience.
-Excellent oral and written communication skills, design, and problem solving skills as well as knowledge to facility management.
-Candidate should be proficient with Microsoft Office.
-Excellent communication skills, time management capability and organizational skills are a must.
-Strong negotiation and presentation skills with the ability to influence internal and external partners. Comfortable presenting at executive and external meetings.
-Experience in and exposure to a variety of building facility services and projects and processes required.
-Positive attitude with proven proficiency working collaboratively within a team setting.
-Strong work ethic, ability to work efficiently and with accuracy, takes responsibility for own work.
-Self-motivated individual capable of assuming increasing responsibility for both current and future projects.
-Experienced Service Channel user, working knowledge of basic Excel, Word, Photoshop and PowerPoint.
-Willing to travel 25%.

Bachelor Degree or Equivalent Work Experience in Facilities Management.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Woonsocket, Rhode Island

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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