Quezon City,

pAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here./ppClients business problem to solve?/ppFor more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction/ppPositions General Duties and TasksbrIn these roles you will be responsible for: br•    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.br•    Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met br•    Analyzing medical insurance claims for quality assurancebr•    Resolving moderately routine questions following pre-established guidelines br•    Performing routine research on customer inquiries.br•    Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the teambrRequirements for this role include: br•    Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.br•    High school diplomabr•    1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.br•    0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.br•    0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisionsbr*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.br*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material./p

Quezon City,

Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.

Why NTT DATA?

We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

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