About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.

Department Overview

Information and Cyber Security (ICS) - Since 1852, customers have trusted that Wells Fargo would keep their assets secure from theft and always available. Today, maintaining customer trust remains our underlying operating principle.

ICS vision is to provide Wells Fargo world leading cyber security risk management. Through a framework that addresses policy, process, operations, people, and technology, ICS protects Wells Fargo's infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws.

About the Role

Our Identity Access Management is looking for a Tech Operation Senior Analyst at Bengaluru/Hyderabad location to provide support for Emergency Termination team as per business requirements. Team is responsible to remove all primary access for a Terminated User on High Risk Platforms (AD-ENT, Mainframe, RSA, Mobile Devices, Smart Card/Physical Access Badge and other platforms). The Analyst should be able to work well with teams and also work independently.


  • De-Provision user accounts through Active Directory

  • Revoke user access in Mainframe/Top Secret, Database and Unix platforms

  • Disable remote access and multi factor authentication for terminated accounts

  • Coordinate with security team to check user authentication logs

  • Prioritizing each task within strict SLA guidelines

  • Proactive in identifying gaps and help the team in streamlining process

  • Ability to identify and contribute towards mitigating risk.

  • Collaborates with extended team for joint deliverables

  • Strong organizational, multi-tasking, and prioritizing skills

  • Validation of required approvals before taking action.

  • Participate in team meetings to discuss about challenges, risk, and remediation.

  • Participate in LOB initiatives and take on additional responsibilities with BAU activities.

Market Skills and Certifications

Essential Qualifications

  • Bachelor of Engineering Degree, preferably of Computer science or Information Technology

  • 3+ years of Identity & Access Management domain experience, with strong foundational knowledge of user access lifecycle management

  • 2+ years of hands-on experience on multiple platforms including Windows, Mainframe, and UNIX/Linux.

  • Knowledge of server OS 2008/ 2012, 2016 AD structure & database

  • Knowledge of any of the following, Zos, mainframe basics, RACF, Top-secret, ISPF TSS commands and Middleware Platform.

  • Knowledge of Applications Infrastructure in a large Enterprise environment.

  • Knowledge of privileged access, remote access, multi-factory authentication

  • Strong knowledge and understanding of information security and IAM practices and policies

  • Experience in Service Delivery and SLAs/KPIs monitoring. Proven ability for high volume/high quality results

  • Must have analytical and problem-solving abilities; understanding of data analysis and error handling concepts

  • Must have good interpersonal and communication skills; clear verbal and written communication skills to facilitate solutions and resolve problems

  • Must be flexible to work in shifts and weekend coverage & be available for business meetings/team deliverables within/outside of ones shift

  • Must be self-motivated, directed, and detail-oriented

Desired Qualifications

  • Knowledge on escalation processes/matrix and ability to prioritize tasks

  • Ability to work independently with minimal supervision and assistance

  • Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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