Mooresville, North Carolina

**Job Summary:**

The Pro Appliances Initiatives Manager represents the Appliances organization across the total company as the Pro Appliance expert responsible for a key segment of our $1.5 billion PRO appliance category. This role manages large scale and small-scale programs to drive engagement with the Pro customer, builds out tactical Pro growth program elements and timelines and then leverages cross functional partners, vendor partners, store operators, Pro Services and other key partners to execute on those plans.

Additional activities including the development, organization and implementation of Pro Appliances processes, sales and service tactics, identifying potential market opportunities, developing new relationships with key stakeholders and monitoring customer and competitor activity and industry trends. Solid foundation of the appliance business, the Pro customer, internal key stakeholders and how to get work done through others, as well as understanding basic financial metrics will be important in this role.

Activities include managing pro appliance penetration across specific appliance categories, developing plans to deliver on 3-year growth goals, developing and maintaining effective relationships with internal partners; preparing sales and marketing plans and monitoring their sales performance. Working with key stakeholders and suppliers on the execution on the Pro Appliances initiatives.

**Key Responsibilities:**

• Manages cross-functional teams across the enterprise-Pro services, merchandising, training, process management, data analytics, marketing, supply chain, operations and Learning & Development to create process documentation, growth plans and program tactics then executes across the chain and within MSH branches.

• Drives execution of pro appliances sales strategy to maximize store buy-in and ensure sales targets are met.

• Maintain a complete understanding of the Pro appliances business and the competitive landscape.

• Leads and influences cross-functionally to drive improvements to existing pro appliance programs; influences new pro appliance programs and initiatives in concert with the Divisional Merchandising Manager including integration program elements, Pro appliances delivery model and fulfillment program elements and marketing campaigns.

• Helps develop processes, tactical program elements and project timelines that support the overall Pro appliances strategy.

• Manages reporting and analytical insights to make recommendations on what’s working and what’s not across the Pro appliance business and factors into recommendations and pivots within the business to ensure KPIs are being met.

• Communicates with key suppliers while helping build out the pro appliance strategy; at times, may require direct customer engagement in concert with Pro Services and Divisional Merchandising Manager.

• Effectively communicates with store operations leadership at Store, Market, Regional and Corporate levels to drive collaboration and support for Pro appliances.

• Serves as the ambassador for Pro appliances to the entire enterprise.

• Supports a feedback loop through which store leadership communicates to the corporate office to ensure alignment on pro-appliances strategy.

• Works alongside frontline associates and customers during field travel to stay current on trends, input & feedback, and support store execution.

• Interprets data analysis and feedback to drive program improvements, innovation and change.

• Manages for regularly monitoring program performance, to identify trends and propose actions to address (negative or positive).

• Manages and maintains close relationships with the Appliances Divisional merchandising team and key Pro vendors as well as manages assigned vendors to ensure alignment and execution across the total appliance division.

**Required Qualifications:**

• Bachelor’s degree in Business, Finance, Merchandising, Marketing, Project Management, or related field OR experience related to Pro programs in lieu of a bachelor’s degree

• 2-4+ years’ relevant Appliances, Pro or Project Management experience

• 2+ years’ retail or vendor management experience required

**About Lowe’s:**

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

**About Lowe’s in the Community:**

As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program.

For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia (https://twitter.com/LowesMedia) on Twitter.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Mooresville, North Carolina

Our Military Commitment

At Lowe's, our commitment to recognize, honor, and respect those who serve in our country's military is rooted in our history and informs the decisions we make today:

  • Lowe's was founded on the heels of World War II, by veteran Carl Buchan, whose leadership and vision helped us grow from a small hardware store in Wilkesboro, NC, into the FORTUNE 100® company we are today.
  • Lowe's is ranked #38 among GI Job's "Top 100 Military-Friendly Employers®".
  • Lowe's is part of the Military Spouse Employment Partnership (MSEP), working with military installation contacts to promote job opportunities to military spouses.
  • Lowe's is an Employer Support of the Guard and Reserve (ESGR) Partner.
  • Lowe's offers extended benefits for employees serving in the military.

We regularly participate in a variety of military-sponsored events and job fairs across the country, looking for more people to join the Lowe's team of military veterans. At more than 14,000 strong, our military veteran employees work in roles across our organization, from management to retail and customer support. And we demonstrate our appreciation for them in many ways, including:

  • A 10% discount to all veterans during Memorial Day, Fourth of July and Veterans Day weekends; and a 10% discount every day to all active, reserve, retired and disabled veterans who carry a valid, military-issued photo ID card.
  • Regular support for the military and the USO, including recent refurbishments to 16 USO centers across the U.S., to help welcome home our returning troops.
  • The Lowe's Employee Giving Campaign, which allows employees to set aside a portion of their paycheck, to benefit the USO and other organizations, which Lowe's will match 50 cents to the dollar.

The military instills leadership, a strong work ethic, and a passion for a job well done. It allows pioneering spirits to demonstrate their commitment to teamwork and problem solving. And these are the traits of a Lowe's employee. As you focus on your post-military career, consider exploring the employment opportunities at Lowe's.

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