Show Low, Arizona

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Title: Customer Quality Engineer

Primary Location: Mexico (MX) - Coahuila Motores JD-Torreon

Function: Quality Engineering

John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 150 years, the company’s portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it’s been replaced with an image of acceleration, swift progress, and innovative leaping toward the company’s 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere’s ongoing investment in emerging markets.

Main Responsabilities

+ Provide support to the Deere Partners and OEM Customers when a quality claim related to MJD products is reported, including the implementation of effective containment actions at the vehicle factories and MJD. Manage rework and inspections with Partners by leveraging on third companies. Participate in CI projects to improve As Delivered Quality for engines and axles. Manage costs of poor quality to be able to charge costs back to the corresponding failure mode source. Deploy Customer Claim resolution process at MJD to mitigate failure mode and expedite corrective action process.

What Skills You Need

+ Inputs and maintains information in factory databases and systems. Monitors quality plan tracking system.

+ Monitor Quality metrics, such as Achieving Excellence, As Delivered Quality, NCCA, CCRP and Others.

+ Assists in reviews and investigations of External non-conformances.

+ Focus on non-conformances prevention for Engines/axles/machined components

+ Establish clear and effective communication channels with Partners and OEM Customers to drive for Continuous improvement

+ Lead and manage inspections and repairs at Partner Factories

+ Manage third party resources located with Partners

+ Effective collaborative work with liaison engineers to provide on-site support as needed

+ Conduct Customer Claim Resolution process at MJD to ensure only conforming product is shipped out of MJD.

+ Budget management

What Makes You Stand Out

+ + Knowledge of basic data analysis techniques. (e.g. pareto charts, histograms, pie and bar charts and control plans.)

+ Effective writing skills, including grammatical usage

SAP and AMES basic knowledge

+ + Knowledge of manufacturing and quality processes

+ NCCA and JDSN basic knowledge

+ Knowledge of standard quality tools such as FMEA (Failure Modes Effect Analysis), SPC (Statistical Process Control), Root Cause Analysis, Statistics.

+ Advance communication skills

+ Proactiveness, team work, innovation, high quality standards

+ + Knowledge of basic data analysis techniques. (e.g. pareto charts, histograms, pie and bar charts and control plans.)

+ Effective writing skills, including grammatical usage

SAP and AMES basic knowledge

+ + Knowledge of manufacturing and quality processes

+ NCCA and JDSN basic knowledge

+ Knowledge of standard quality tools such as FMEA (Failure Modes Effect Analysis), SPC (Statistical Process Control), Root Cause Analysis, Statistics.

+ Advance communication skills

+ Proactiveness, team work, innovation, high quality standards

Education

Industrial Engineer or similar

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement.

John Deere--a proven business leader-- watch your potential grow.

This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.

Candidates must have the necessary work permits to work in the country.

Show Low, Arizona

We at John Deere are passionate about finding a way to give back to those who have served our Country.  Working for a John Deere dealership or factory is bigger than just a job.  It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community.  It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!

Interested in joining the industry's best?  At John Deere, veterans will find: 

•  A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world 

•  A team-based environment focused on supporting the customer

•  A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives 

•  Market leading pay and benefits

John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States.   Timing of the internship is mutually agreed upon between the service member, her/his commander.  Potential opportunities include:

•  Dealer technicians – Nationwide opportunities

•  Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades

•  Support roles – IT, supply chain, logistics, engineering, human resources

All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP.  We will connect you with a John Deere veteran to discuss all potential options/matches.  

Who We Are Looking For

John Deere is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  Check out our current open positions to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’, John Deere will receive a notification with your information.  In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military background and how it correlates to the position.

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more! 

 

 

Similar jobs