Lynnwood, Washington

The Technician (General Labor) position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. Our labor force is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

Essential Functions/Responsibilities
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
  • Survey damage within the property
    1. Evaluate and record damage to all items within the property
  • Perform cleaning process for both contents and structural damage, as needed
  • Removal of contents for cleaning or destruction. Pack outs and pack backs
  • Demolition of structural damage to properties through the use of hand and power tools
  • Clean up assigned job sites after demolition
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines
  • Complete notes of assigned jobs in our primary operating system (RMS)
  • Take photos of jobs assigned at start, completion, and throughout the process
  • Responsible for maintaining assigned vehicles and equipment
  • Responsible for unloading and reloading assigned vehicles with equipment
  • Keep equipment clean and organized in the shop
  • Responsible for unloading trash in assigned areas
  • Responsible for recording your time and coding it to the job assigned
  • Pass IICRC certifications as IICRC classes are offered
  • Assist in the development of new hires through on the job training
  • Hold our company’s Vision, Values, Mission and 10 Serving Basics throughout job position
  • All other duties as assigned


Competency – Knowledge, Skills and Abilities:
  • Knowledge of technology (iPhone, iPad)
  • Customer Service Skills
  • Communication skills via phone and face to face
  • Computer skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently
  • Ability to work in a team
  • Ability to complete work on multiple jobs within the same time frame
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to safely operate hand and power tools
  • Ability to operate a company vehicle safely
  • Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
  • Maintain a level of confidentiality

Required Education and Experience
  • High School Diploma or GED required
  • Customer Service experience
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling


Preferred Education and Experience
  • IICRC Certifed
  • One or more years’ experience within the restoration industry

Lynnwood, Washington

Here at Paul Davis we value military Veterans, and their ability to function in a team environment to serve the community. You have served your country, now you are able to continue your service to your local community with honor and integrity when people need help the most! Jump start your civillian career with an organization that values you, and provides a roadmap of continues success and growth!

Paul Davis is a franchise organization that provides services to cleanup and repair damage to residential and commercial properties due to water, fire, mold, storm or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises in the United States and Canada. Our headquarters is located in Jacksonville, Florida, as well as our National Training Center, where Paul Davis professionals are certified in the areas of emergency restoration, reconstruction and remodeling. Paul Davis puts people and property first throughout the recovery process.

History of Innovation Paul Davis is known for its innovation and pioneered many processes and services that have helped shape the property damage restoration industry, including the following.

  • Collaborated with the insurance industry to more efficiently service policyholders in cleaning up and restoring property damage
  • Introduced the use of computerized estimating and line item pricing when estimating jobs
  • Built a computerized system to measure, monitor and verify water losses
  • Offered a performance warranty to insurance companies and continue to do so today

Our 50-year heritage is one of innovation, resourcefulness, empathy, and outstanding customer service. The Paul Davis franchise network focuses on delivering the highest quality services in the communities, towns and cities across North America, having created a synergy of excellence, expertise and experience that is second to none. Our passion for quality drives everything we do.

 

 

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