Charlotte, North Carolina

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services. A trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

This position is within the CIB Control organization and will be responsible for the management and further development of the internal risk control platform and the Control team supporting CIB Banking Capital Markets and Asset Backed Finance business teams, as well as subject matter expertise and control program development for all of CIB Banking as it relates specifically to lending- and investment banking-related processes, platforms, operational risks, and related controls.  Responsibilities include, but are not limited to, providing risk management leadership and expertise on applicable bank and broker/dealer policies and related risk and control process requirements.  The leader will be responsible for leading risk identification, assessment, escalation, and mitigation strategies, and managing a team of professionals that perform programmatic day to day risk and control activities in support of and partnership with front line business teams.

Specific responsibilities include: 

  • Act as the key point of contact in CIB Control for selected senior leaders in CIB Banking and Asset Backed Finance, Independent Risk Management, Internal Audit, regulators, and other constituents related to:  1) aligned business teams’ risk and control requirements, performance, and enhancement efforts; and, 2) Process, risk, and internal control program development as applicable across all of CIB Banking related to lending and investment banking processes, risk governance, and platforms, including related data/reporting requirements. 
  • Manage and develop a professional team with a strong working knowledge of the lending and investment banking practices of aligned business groups, including the key risk requirements and controls that apply to the business.  Serve as the primary day-to-day lead coverage officer and requiring proven knowledge of products, services, applicable regulations and policies, business processes, systems and customers in the business.  Serve as Control team lead for risk governance and as the escalation point for all control issues for aligned business leaders and teams including Debt Capital Markets (DCM), Equity Capital Markets (ECM), Mergers & Acquisitions (M&A), and Asset Backed Finance (ABF). 
  • Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk and control issues across all risk types.
  • Risk and Control Self-Assessment (RCSA): Guide the Capital Markets and ABF business leaders through detailed risk and control evaluations, collection of metrics and supporting observations, and maintaining recurring forums to evidence management validation and attestation to RCSA.
  • Internal Control Program (ICP) and Business Process Management (BPM): Partner with LOB counterparts and process engineering team to establish/maintain process maps, guide process risk scoring, identification and documentation of controls, and to implement self assurance and independent testing and validation efforts.
  • Issue / Incident Management and Loss Capture: Lead the team to document and assess control weaknesses and operational risk incidents using methods such as root cause analysis. Consult with business process owners to develop corrective action plans and control redesign. Oversee implementation progress and conduct control evaluation efforts as required. Coordinate with business and support partners for creation of Self-Disclosed issues in Issues Management system of record. Record losses in the system of record, as applicable.
  • Management Reporting: Establish and update recurring and timely reports on risks, initiatives, and deliverables for communication with business leaders and risk partners.
  • Exams / Reviews:  Conduct advanced planning and coordination with appointed business contacts and internal testing and examination engagement leaders/teams such as Independent Testing and Validation (IT&V), Internal Audit, and Regulatory exams.
  • Control development, projects & platform initiatives:  Develop business cases to influence process owners, control owners, business sponsors, and key risk partners on the need for additional or improved controls to mitigate risk; Work with the business and support teams to provide operational risk expertise and consulting for projects and platform initiatives, taking into account impacts to risk & control framework.

IMPORTANT: This position will start remotely, however candidates will be expected to return to an approved location,  listed in the posting, at a future point in time.  Please Note: This role is not open to telecommute long term. 

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will: 

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 10+ years of experience in risk management or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management
  • 3+ years of management experience

Other Desired Qualifications
  • 10+ years of Front Line risk and control-related experience and responsibilities in a commercial banking business, preferably including relationship management of financial institution clients
  • 7+ years of professional experience related to bank delivery of treasury management products and services and related risk management, as well as an active network of professional contacts (internal and external) and strong awareness of industry trends and related risk, technology, and process developments
  • Substantial knowledge and experience in risk management practices and applicable systems and applications used across Financial Institutions and also related to Treasury Management services more broadly at Wells Fargo
  • Prior experience in risk process improvement, standardization and automation of business and control processes, quality assurance and control routines, and risk and control metrics and reporting.  Experience designing efficient control frameworks across complex and multi-jurisdictional regulatory frameworks and risk types
  • Demonstrated leadership capability, including past hiring and building of effective and loyal teams as well as influence, partnership support, and productive impact on broader teams outside of direct management control.  Collaborative team player, able to translate prior business knowledge and experience into strong and productive relationships internally and externally to achieve goals and improve business performance
  • A Masters or Juris Doctor (JD) degree 
  • Strong work ethic, including being enthusiastic and deliverables- and performance-oriented, with a demonstrated bias toward proactive communication and responsiveness to in-flight demands
  • Ability to synthesize data and observations from a variety of sources, deliver succinct summaries (both verbal and written), and enact response quickly 
  • Experience with the monitoring and implementation of risk management requirements, systems and controls, on a global basis 
  • Capable of diagnosing business needs, conceptualizing and initiating planning, organizing the enlistment of response teams, and the implementation and management of change 
  • Personal ability to understand and operate successfully in a complex, heavily matrixed corporate environment 
  • Experience and effectiveness with interacting with outside overseers, including regulators and auditors 

Job Expectations

  • Ability to travel up to 10% of the time


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Charlotte, North Carolina

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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