Fairburn, Georgia

Company Description

Why Choose Clean Earth?   

Imagine a new role where you can be home every weekend, but that’s not all.  You’ll be joining a leading, growing team with over 30 years in the waste industry.  

Here at Clean Earth, we believe that close-knit teams deliver the best results. Together we succeed through industry know-how, safety, and sustainable growth and we were recently named by Newsweek as one of America’s Most Responsible Companies.  

One of our core values is Employee Care.  For you, this means we take great effort to ensure your safety.  We take care of the vehicle you’ll drive, we follow all safety protocols, and provide the best equipment for your protection.   

We have a strong track record in providing opportunities for internal advancement. 

You’ll have benefits that include medical, wellness, dental, vision, 401k with match, accident, life, and many other optional plans to protect you and your family.  

Job Description

Provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, and all other aspects of a customer’s needs.  Dispatches vehicles on a pre-set route for each CSR on a daily basis in the interest of efficient customer service.

Primary Responsibilities:

  • Assist walk-in customers as needed.
  • Assist with routine handheld/printer availability and operations.
  • Build and print routes for drivers on a daily basis, including but not limited to shipping documents, route sheets, and barcode labels.
  • Dispatch drivers for extra or missed pick-ups, and ensure that routes are balanced on a daily basis. 
  • Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops.
  • Monitor operations and work of all Customer Service Reps.
  • Monitor and escalate CIC’s to supervisor
  • Review driver paperwork (VCR and log book) and file paperwork. 
  • Debrief drivers in accordance with written SOP's. 
  • Complete consolidated manifests for trailer shipments.
  • Forwards VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance request. 
  • Assist drivers with problems/issues as issues arise.
  • Create load sheets, prepare reviews and stamp all manifests. 
  • Track and input DOT hours in JJ Keller and update SAP data.
  • Monitor company policies and procedures and communicate to staff, as necessary.
  • In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively.
  • Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment. Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs.

Fairburn, Georgia

Harsco's services and products directly support worldwide industries that are fundamental to economic growth, from steel mills to railroads, natural gas and energy. Our unmatched ability to harness and share comprehensive global insight, expertise and talent provides an unparalleled competitive edge for our customers. We call this our Insight onsite™. Harsco operates in more than 30 countries around the world. We are powered by motivated people who approach each day with pride and dedication. Our commitment to excellence begins with an enduring value structure based on doing business with integrity, and a safety culture centered on Zero Harm.

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