Chandler, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.
We are seeking a Salesforce Admin candidate who will be accountable for the operational health, availability, resiliency, and currency of the Branch CRM Application for the entire Wells Fargo Enterprise. The person in this role will ensure the Branch Salesforce CRM Application is maintained to Enterprise standards, including those of Enterprise Information Security. The person in this role will work with technology and business partners across Wells Fargo and is accountable for the operational support of the platform. Additionally the person in this role will work on simplification and modernization strategies as crafted by the CTO of the Branch Technology, in partnership with the business.

An ideal candidate in this role will demonstrate infrastructure capabilities, allowing them to work in a matrixed form with network and infrastructure partners for the purposes of ensuring such availability, resiliency and operational health.

The application in scope is a highly automated 24x7, customer facing application consumed by wholesale and community banking customers globally. It is critical that this role partners with the Enterprise IT Strategies and partners closely with Architecture, key technology domain leaders and application owners, etc.



Required Qualifications

  • 5+ years of systems support analysis experience demonstrated through work or military experience
  • 3+ years of experience working in managed services as demonstrated through work, military, or education
  • 5+ years of experience with the salesforce platform, production support & code deployments
  • 4+ years of experience with Salesforce deployment methods/tools
  • 3+ years of experience with process builder, approval processes, validation rules
  • 3+ years of experience with Salesforce Objects, Data Model & Access Control



Desired Qualifications

  • Experience supporting an enterprise-level environment
  • Ability to interact with all levels of an organization; including management
  • Strong team or technical leadership experience
  • Strong verbal, written, and interpersonal communication skills
  • Excellent verbal, written, and interpersonal communication skills



Other Desired Qualifications

•         Salesforce Admin (ADM201 and ADM211) certified preferred
•         Understanding of Salesforce Governor Limits and Code Coverage
•         Working experience in AppExchange App Development and Package Creation and installation
•         Knowledge of web design principles and standards, firewall and network security and Internet database connectivity
•         Knowledge of Salesforce Platform upgrades (Spring/Summer/Winter)
•         Working experience with all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks



Job Expectations

  • Ability to work additional hours as needed
  • Ability to travel up to 10% of the time



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Chandler, Arizona

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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