, Missouri

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States’ leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

o    Building enduring client relationships through sound, thoughtful, and objective advice
o    Developing individualized plans for clients to help meet their financial objectives
o    Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

o    Wells Fargo Private Bank serves high-net-worth individuals and families.
o    Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers. 
o    Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

Team lead position responsible for the day-to-day activities of the OpsMAX team. The Team Lead provides training and guidance to Business Communication Consultants on the team to ensure all OpsMAX best practices are followed. 

  • Oversee team e-mail box - analysis, consultation and distribution of work
  • Project analysis, consultation and distribution
  • Maintain exceptional service by ensuring goals, objectives and plans are achieved with high quality and in a consistent, effective and efficient manner.
  • Identify opportunities to increase efficiency, improve service, clients experience and how to reduce risk
  • Align with partners and stakeholders by developing and maintaining strong relationships though proactive dialogue on day-to-day status, inquires and opportunities for improvement.
  • Maintain SharePoint project tracker and team member training manual
  • Provide recurring and ad-hoc report as necessary
  • On-board new team members 


Required Qualifications

  • 6+ years of communications experience



Desired Qualifications

  • Advanced SharePoint skills
  • Advanced Microsoft Excel skills
  • Knowledge and understanding of Adobe
  • Brokerage operations experience
  • Ability to develop and negotiate solutions to issues with partners or clients including escalations as needed
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Good verbal, written, and interpersonal communication skills
  • Strong attention to detail and accuracy skills
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to quickly establish credibility to build and maintain effective working relationships



Other Desired Qualifications
  • Experience with SDL Web publishing software




Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MO-Saint Louis: Min: $68,900 Mid: $97,000 Max: $125,100



Street Address

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

, Missouri

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.