Roanoke, Virginia

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt



Position Summary:

Embrace the Customer 1st strategy and encourage associates to deliver excellent service by creating an outstanding customer experience. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals, control all established quality assurance standards, and monitor all tasks, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates, with a positive attitude.

  • Communicate company, department, and job specific information to associates.
  • Establish performance goals for department and empower associates to meet or exceed targets by developing and implementing a department business plan to achieve desired results.
  • Develop adequate scheduling to manage customer volume.
  • Train and develop associates on performance of their job and participate in the performance appraisal process.
  • Adhere to all local, state and federal laws, company guidelines, food safety regulations, familiarity and compliance with all country of origin labeling and regulations.
  • Create an environment that enables customers to feel welcome, important and appreciated, to be able to respond to questions, make suggestions and locate products throughout department/store, and offer product samples to help customers discover new items.
  • Cut meats to customers' requests using proper cutting equipment.
  • Provide customers with fresh/frozen products they ordered and the correct portion size (or as close as possible to amount ordered) to prevent shrink.
  • Execute sales promotions in partnership with store management, implement department period promotional plan, inform and educate department associates about current, upcoming and in-store promotions, prepare and submit seasonal critiques for the sales and merchandising supervisor.
  • Assist store management in preparing store/department budget, expense control, profit/loss reviews, and take appropriate action on all financial reports.
  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
  • Plan/organize inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory, stocking and Computer Assisted Ordering.
  • Prepare foods according to food temperature logs and cooking instructions, ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions, notifying store management of items in need of repair and of customer or employee accidents.
  • Reporting all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Must be 18 or older
  • Effective communication skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Current food handlers permit once employed
  • Possess adequate knife handling skills and speed

Desired Previous Job Experience:

  • High school education or equivalent
  • Management experience
  • Knowledge of cutting, wrapping, labeling
  • Retail/Meat experience
  • Second language (speaking, reading and/or writing)


Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): Day; Evening

Regions: Mid-Atlantic

States: Virginia


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  VA || Roanoke || 614 Brandon Ave Sw || 24015 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None 

Roanoke, Virginia

The Kroger Co. (NYSE:KR) is one of the world's largest grocery retailers, with fiscal 2012 sales of $96.8 billion. The Kroger Co. Family of Stores spans many states with store formats that include grocery and multi-department stores, discount, convenience stores and jewelry stores. We operate under nearly two dozen banners, all of which share the same belief in building strong local ties and brand loyalty with our customers.

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