Kalamazoo, Michigan

IT Engineer

Location - US-MI-Kalamazoo

Direct Hire/Full Time



What You’ll Be Doing

Are you a technology professional looking for a new challenging opportunity with a great team and organizational culture?  If so, this position is for you! The individual in this position will help build, maintain, and manage our enterprise infrastructure and operations services. We have a fun, high-energy team that is passionate about using innovative technology to improve our business!

  • Remain abreast of the technology industry, including but not limited to infrastructure products, services, protocols, and standards as they develop.
  • Consult with departmental leaders to analyze business requirements and determine appropriate needs for implementation of applicable hardware and software solutions.
  • Responsible for activities related to system engineering design, and analysis, including but not limited to building, testing, and documenting technology solutions.
  • Design, implement, test, and document company LANs, WANs, and wireless networks, including routers, hubs, switches, UPSs, and other hardware.
  • Design, implement, test, and document company server architecture including physical servers, server virtualization platforms, virtual desktop services, and SAN’s.
  • Monitor, document, report, and analyze network statistics, performing trend analysis and on-going and intervention.
  • Monitor, document, report, and analyze server infrastructure, performing trend analysis, and on-going and intervention.
  • Create, implement, and maintain policies, procedures, and associated training plans for infrastructure administration, usage, and disaster recovery.
  • Perform server and security audits, and system backups and recovery.
  • Own and maintain relationships with infrastructure vendors, outsourcers, and contractors to secure products and services.
  • Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances.
  • Install, configure, maintain, and troubleshoot end-user workstation hardware, software, and peripheral devices.
  • Practice asset management, including maintenance of component inventory and related documentation and technical specifications information.
  • Participate in the identification and remediation of all technology security issues..
  • Collaborate on technical and professional subjects with team members.
  • Implement and maintain controls and security to comply with PCI regulations.
  • 2nd tier support for all Service Desk escalated support issues
  • Participate in the service desk coordinator rotation as a member of the Technology Services team.
  • Participate in the daily/weekly operations team customer support including fielding support requests from end-users.
  • Participate in the on-call rotation with the TS team.


What You Need for this Position

  • The ideal candidate has attained a Bachelor’s degree in a technology field or an equivalent combination of skills/experience and education
  • Understanding of networking concepts and best practices
  • Familiarity with Microsoft Windows Client and Server OS and Active Directory
  • Familiarity with virtualization technologies including VMWare, HorizonView, and Scale computing.
  • A service excellence focus and a passion for helping others
  • Passion for information technology, with an ability to naturally balance business needs with confidentiality, integrity, and availability


What's in it for You

  • Access to a sizeable yearly training budget; you will gain certifications, attend industry conferences, and other opportunities to better your skills and experience!
  • Paid time off
  • 401k with a contribution match
  • Medical/Dental/Vision
  • Health and wellness reimbursement
  • Cell phone reimbursement
  • On-site employee cafeteria
  • Employee discounts at GHG outlets


Why Kelly®?

By partnering with Kelly® Technology, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Kalamazoo, Michigan

Why Kelly - Since 2011 we have placed over 16,000 Veterans

Need More?

Kelly applies targeted recruiting initiatives to the Veterans population (in all stages of transition) by aligning customer defined requirements with military skills and experience.  The transition from military to civilian life can be stressful and complex for veterans, and our staff is trained to assist in this transition.  Unlike our competition, Kelly places these resources without geographic or industry constraints, offering our customers and our employees greater flexibility.  Kelly has a wide variety of local opportunities, for Veterans and their spouses, within our workforce solutions as well as national recruiting programs on behalf of our customers.  Kelly’s leading placement opportunities for Veterans are within Information Technology, Engineering, Science, Light Industrial and Call Center.

Our specially trained Veteran recruiters are armed with a number of tools to help Veterans obtain roles that match their potential including skill translation tools, leading Veteran- centric job boards and Veteran/spouse social media networks, among others.

Through Kelly’s vast branch network, we are closely located to the majority of major military installations across the United States.  Kelly recruiters participate in onsite and virtual military career fairs as well as advertise through local and national Veteran job boards.  In recent years, over 150 Kelly branches have worked directly with their local military installations to recruit spouses and transitioning personnel.  These teams not only engages with transitioning talent from local bases, but also have a strong focus on Veterans in areas where the military has identified high Veteran unemployment. This approach ensures that military talent is engaged and shared across the centralized military recruiting team and documented in a centralized database, so that other Kelly locations can benefit from hiring or relocating this valuable pool of talent.

Our focus on military recruiting is a win on multiple levels. Kelly gains top talent with the skills needed to excel; our clients receive the benefit of that talent to help them compete in an ever challenging business landscape; and Veterans receive gainful employment in line with their skills and abilities to ease the transition to the next phase of their lives.

A People Company, Staffing the World

Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we’ll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.

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