Customer Innovation and Transformation Manager for Life Science Industry [Online / Phone Recruitment] - Military Veterans

at Accenture


hy Accenture? To discover the energy and commitment we devote to our clients by transforming their working method with the most advanced technologies. At Accenture, you'll grow as a member of an international network. Each day, you’ll make a difference using whatever makes you unique.

Customer Innovation and Transformation Manager for Life Science Industry

Milano, Roma

Your challenges

Join our team and help our clients to streamline their business strategy, processes, technology and harness the power of data, to remain competitive within today’s changing HealthCare Ecosystem.

Enhance your knowledge of Pharmaceutical Industry combining your strategic and business capabilities to industry marketing and commercial expertise. Take part in high complexity project and revolutionize how business are conducted handling the following activities:

+ Design innovative services for HCPs and Patients leveraging on customers' experience principles

+ Define the omnichannel approach in order to strengthen and improve the relationship and communication towards the HCPs and/or Patients

+ Define new innovative business initiatives from market analysis, strategy ideation and development to solution architecture, business case and investment approval

+ Identify, develop and deliver new business opportunities in growing areas for Life Sciences Industry

+ Be responsible for coaching and mentoring your team's junior members

You'll help Clients to identify and achieve their goals by guiding them through an Innovative business transformation. Find out how your skills can make a difference by making new application solutions into reality.

Why we would choose you? The challenges you face reflect your ambitions; this is your chance to stand out and face them in the best way you have:

+ 4-8 years’ experience in Consulting and Life Sciences Industry

+ Knowledge of main commercial area processes of Life Science form product launch to Engagement of HCPs and Patients

+ Experience in Business transformation program related to development of Patients Services project to HCPs omnichannel strategy definition and delivery

+ Experience in design and delivery engagement and nurturing campaign for the HCPs and Patients

+ Experience in developing business proposition and related ROI evaluation

+ Ability to interact and manage Clients understanding the business context and specific business needs

+ Project Management, delivery and team coordination skills and experiences

+ Speak and write English fluently and the willingness to move in a global environment

+ Master Degree

Are you determined to face and beat off the challenges this role brings even if you don't have all the required qualifications? Apply and tell us how you can make a difference.

Find out how best to prepare for our selection process and discover what is important to us:

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Accenture is an equal opportunities employer


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

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