Hickory, North Carolina

Job Details
• Creating part quotes for customers, including the Sales and Service Departments
• Processing customer purchase orders for parts and accessories
• Picking parts from inventory as needed for Sales, Service and Parts Departments
• Creating purchase orders to different vendors or suppliers for required part orders
• Receiving parts into inventory and allocating to proper sales order
• Handling RMA (return merchandise authorization) requests from customers
• Maintaining inventory of parts and accessories including quantity level, cost and list price
• Performing inventory cycle counts accurately
• Efficiently communicating with customers, sales and service departments
• Working as a team member of a small, highly skilled team, being able to perform multiple tasks as needed and stay focused
• Working an 8-hour work schedule, with overtime as needed
• Other duties as assigned by the Service Manager

Minimum Requirements:
• High School Diploma or equivalent
• Ability to read and interpret schematics, blueprints and/or CAD CAM drawings for parts and tools
• Ability to add, subtract, multiply and divide in all units of measure, including standard and metric
• Ability to understand and follow specific supervisory directives
• Excellent customer service and communication skills to assist in preparing estimates to customers
• Fundamental computer operation skills: All standard Microsoft office programs such as Word, Excel, Outlook
• Candidates must be able to obtain and hold a passport to travel to Germany for training, if needed.
• Trade show participation in the continental US once or twice a year as needed or requested by the company may also be required.

Physical Demands:
Frequent: standing, walking, bending, stooping, lifting, pushing, and pulling, repetitive foot, leg, hand, arm, shoulder, and torso movements.

Hickory, North Carolina

For over 50 years, Stiles Machinery has been helping their customers succeed. More than the largest supplier of quality machinery, Stiles offers a Total Production Solutions approach to manufacturing, from equipment integration and financial services to education, service and parts.

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