Grand Rapids, Michigan

ESSENTIAL FUNCTIONS

  • Support National Sales team to process proposals, sales agreements, confirmations of order, change orders, and related documents.
  • Coordinate sales details with internal departments.
  • Maintain/update territory database.
  • Help coordinate events and meetings.
  • Prepare proposals and other documents to support sales.
  • Prepare purchase documents and order machinery from suppliers.
  • Coordinate and follow up on pre-sale and post-sale order processing tasks
  • Enter companies, contacts, proposals, machines, orders into SMILE database
  • Supply administrative support for Product Group.
  • Keep current and maintain updated video and literature resources.
  • Maintain a minimum working knowledge of the standard products to a level that enables one to respond to an initial sales inquiry.
  • Other projects assigned by supervisor.


QUALIFICATIONS

  • Associate’s Degree, or 3 – 5 years related experience


SKILLS & ABILITIES

  • MS Office Suite
  • Strong Excel and math skills
  • Exceptional written and oral communication skills
  • Self-starter and self-reliant
  • Ability to work with minimal technical support


WORK ENVIRONMENT

  • Typical office Environment


CORE COMPETENCIES

Customer Focus

Anticipates customer needs. Demonstrates an understanding of customer issues and business environment. Fosters a customer-focused environment in others. Responds to customer requests quickly. Advocates achievement of customer satisfaction.

Communication Skills

Promotes a climate of open and respectful communications with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.

Integrity and Trust

Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.

Problem Solving

Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, and uses logical analysis to arrive at effective solutions. Proposes new and innovative approaches for handling problems.

Dedication

Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done. Exhibits commitment to work and the company.


Brand Harmony

Understand the role you play in contributing to the customers' perception and act in a way that supports the role. Communicating consistently in words and actions of the Stiles brand: quality, reliability, technological innovation, educational leadership, no-questions-asked customer service. Seizes opportunities to influence and assure customer's multiples experiences result in a collaborative and satisfying relationship.The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Grand Rapids, Michigan

For over 50 years, Stiles Machinery has been helping their customers succeed. More than the largest supplier of quality machinery, Stiles offers a Total Production Solutions approach to manufacturing, from equipment integration and financial services to education, service and parts.

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