Rochester, New York

We are seeking a Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.

  • Install and service automated industrial machinery represented by our company
  • Assist our customers in the resolution of problems they encounter
  • Identify and correct hardware failures, software discrepancies, or programming problems
  • Instruct on proper use regarding applications, operation and maintenance
  • Provide telephone consultation for customers and Stiles personnel with problems on our equipment
  • Recommend corrective action and troubleshooting approaches
  • Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.

The successful candidate should possess the following:

  • Mechanical, electrical/electronics skills with industrial/capital equipment
  • Experience with computers, pneumatic and hydraulics
  • Drive systems, PLC, programming logic
  • Knowledge and experience with KEB, Indramat, STOBER and/or FANUC
  • Experience in the woodworking industry a plus
  • Preferable experience from the Metal Industry

Rochester, New York

For over 50 years, Stiles Machinery has been helping their customers succeed. More than the largest supplier of quality machinery, Stiles offers a Total Production Solutions approach to manufacturing, from equipment integration and financial services to education, service and parts.

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