San Francisco, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.  This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

[This position can work remotely from anywhere in the US]

Advocacy Products Sr Director is a Leadership position on Diversified Business Group (DBG) Advanced Analytics and Services team focused on creating new member and operational facing advocacy solutions.  This high-performing individual contributor will be responsible for forming and evangelizing the advocacy vision and strategic approach, managing a portfolio, and executing on initiatives and programs focused on solving business problems through the creation of valuable, competitive technology enabled solutions. 

Further, the Advocacy Products Sr Director will be responsible for working collaboratively with a cross-functional team to align with business priorities, establish consistent voice of the customers feedback loops, manage existing solutions, and deliver new solutions to the market at scale.  Over time, this may include managing a nationally located product management team to accomplish these goals. 

 Primary duties may include but are not limited to:  

  • Working closely with business and technology leaders to align investment decisions to short- and long-term business performance goals – including innovation vectors for formal exploration. 
  • Standardizing lifecycle phases of key solution areas and centralizing end to end governance – portfolio management, aligned program increments and associated ceremonies, and solution launches. 
  • Tying to internal and external market/ sales planning efforts and building infrastructure to support commercialization and market development activities. 
  • Developing and maintaining multi-year product roadmaps across products and segments. 
  • Evaluating vendor partners to address solution gaps, building business models for evaluation and program planning, and ensuring technical and operational integration with the selected partner(s).  
  • Working closely with delivery team leads to identify and mitigate risks and to remove barriers related to the execution of initiatives. 
  • Facilitating strategic project identification, business modeling, selection, prioritization planning, execution, and monitoring to accelerate business results. 
  • Maintaining awareness of industry trends, best-practices, and evolving technologies in order to introduce innovation, delight customers, and ensure cost-effective solutioning. 


  • BA/BS in related field 

  • 7-10 years of experience in product strategy or product management experience or any combination of education and experience providing an equivalent background

  • Experience with bringing patient navigation or advocacy solutions to the market

  • Experience in Healthcare Industry 

Highly preferred experience:  

  • Product strategy and management experience with technology products or technical solutions which serve both consumers and operational resources.

  • Solid understanding of member advocacy or navigation space and related vendor marketplace

  • MBA or MHA preferred 

  • Ability to lead and collaborate with colleagues across a range of experience and technical expertise

  • Ability to travel ~25% 


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

San Francisco, California

As one of America’s largest health benefits companies, we at Anthem have a profound appreciation for service. Our organization proudly supports our Nation’s active, reserve, and veteran military service members and their spouses.

This is an exciting opportunity to advance your life and career, while still protecting and serving others. Come see for yourself why Anthem is recognized as a Top Employer by GI Jobs and among the “Best of the Best: Top Veteran Friendly Companies” by US Veterans Magazine.

Who We Are Looking For 

Anthem, Inc. is seeking military veterans across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  If you are a military veteran or military veteran spouse, Anthem, Inc. is looking to hire you.

Join Anthem's Military and Veteran Talent Network:

Should I Apply?

Are you a transitioning member of the military or a military veteran who is looking for a civilian career that provides opportunities for growth and career advancement?  Anthem, Inc. is currently looking for job seekers with  Operations experience.  If you are interested in a career in one of these fields, check out our current open positions to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on an Anthem, Inc. job posting, you will be re-directed to fill out an application on Anthem's career page.  In order to be considered for next steps, please complete the application on Anthem's career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once Anthem, Inc. reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

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2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

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