College Park, Georgia

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a [[Field Technician]] to join our team in [[College Park]], [[Georgia]], [[USA]].

Duties:

  • PC Installs, Moves, Add, Changes, and Decommissions, Refresh, Hardware and Software Break Fix, Network Smarthand support, and Smarthand Support for Security and VDI.
  • Travel between sites is required. Mileage is reimbursed. No overnight travel required.
  • Windows troubleshooting and reimaging are required  
  • Execute service delivery by performing Installs, Moves, Adds, Changes, Decommissions, Refresh, Hardware and Software Break Fix, Network Smarthand support, and Smarthand Support for Security and VDI per Managed Client Process and Procedure Guide.
  • Utilize advanced tools and technical knowledge to remediate incidents and conduct installs
  • Escalate to Field Services Supervisor issues that globally impact the end user environment

 

Required Skills:

  1. Three year's experience providing both desk-side and remote support for common Windows and Network issues.
  2. Three year's experience using a sophisticated ticketing system, updating history, reviewing FAQ's, etc.
  3. Must have a valid State of Georgia Driver's License and a reliable automobile (use re-imbursed)
  4. Must pass an in-depth background check which includes drug testing.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

College Park, Georgia

Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.

Why NTT DATA?

We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

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