, California

Req/Job ID: 1004669BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Call Center
Store ID: 09489: SEARS HS-CHATSWORTH MRKT CTR

*Former Sears, Transformco and Kmart employees are not eligible for the $2,000 Sign-on Bonus*

*Although currently this position will generally be worked remotely and is intended to remain remote until the West Hills Call Center is re-opened (possibly as early as mid-end of JUNE 2021), due to the need to periodically come to and attend meetings and other events at the West Hills Call Center, including at times during a workday and with little or no notice, applicants must reside no farther than 50 miles from our facility located at 8407 Fallbrook Ave., Suite100, West Hills, CA 91304

JOB SUMMARY:

The Telephone Sales Advisor is responsible for handling telephone calls from internal and external customers and attempts to sell Protection Agreements on Sears products that the customer either already owns or has recently purchased. The Telephone Sales Advisor also answers questions from existing or prior Protection Agreement customers and must be able to handle complex customer issues on a reoccurring basis.

, California

When it comes to your home, the house experts at Sears want you to know you don’t have to do it alone. Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home.

REPAIR SERVICES

For generations, people have relied on Sears for their appliance purchases, service, protection and parts. With more than 7 million repairs performed annually and thousands of professional technicians employed nationwide, Sears is the #1 appliance repair service in the country, delivering guaranteed quality and workmanship.

To ensure we have the right parts to fix your appliance, we use technology to diagnose problems before we arrive at your home. Whether you purchased your appliance at Sears or not, a Sears Appliance Expert can help. We provide repair and maintenance services for the following items, most major brands and models:

  • Refrigerator
  • Freezer
  • Oven and cooktop
  • Dishwasher
  • Washer
  • Dryer
  • Riding mower
  • Snow blower
  • Fitness equipment
  • Heating and cooling systems
HOME IMPROVEMENT

Sears Home Services has been making homes more comfortable and attractive for more than 30 years. We can refresh the interior of your home with a small change — like refaced cabinets or a new countertop — or with a big update like a remodeled bathroom or kitchen. Sears Home Services also does expert exterior home improvements, like new siding and windows. And we do free in-home consultations, provide a project coordinator who oversees all phases of the work and guarantee your satisfaction.

The experts from Sears Home Services offer these home improvements:

  • Garage door and entry door installation
  • Roofing
  • Siding installation
  • Window replacement
  • Painting and coating (in select markets)
  • Heating & cooling system replacement
  • Bathroom remodeling
  • Kitchen remodeling
  • Cabinet replacement and refacing
  • Flooring installation
  • Countertop installation
HOME CLEANING AND REPAIRS

Sears Home Services has a variety of cleaning services to keep your house fresh, bright and healthy:

  • Carpet cleaning, stain removal and stain protection
  • Upholstery cleaning, stain removal and stain protection
  • Air duct cleaning
  • Dryer vent cleaning
  • Tile and grout cleaning
  • Air filtration and cleaning systems

In some areas, Sears Maid Service is available to clean your home or office. Sears maids can dust, clean floors, sanitize the bathroom and kitchen, make beds, wipe off fingerprints and more — choose the cleaning services you need. Sears maids are licensed, bonded, and insured, so you can trust them in your home.

Sears also offers Handyman Services in some areas, for those little repairs and updates you don’t have time for or don’t know how to do:

  • Plumbing
  • Electrical
  • Carpentry
  • Drywall repair
  • Flooring installation
  • Painting

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