Guadalajara,

p style=margin-bottom:11.0pxstrongReq ID:/strong span contenteditable=false114341/span /pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now./span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifWe are currently seeking a Storage Services Specialist Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX)./span/span/span/p- Role Responsibilities - Analyze new business opportunities for technical feasibility and staffing accuracy - Provide primary point-of contact to new customers and the NTT Data Transition team during the transition and migration of new customers and projects. Develop and present Power Point presentations to post-sales customers, representing the Data Backup team at Project Kickoff and Project Planning Workshops - Perform discovery and document new customer enterprises, leading the technical team that implements NTT Data methodologies into new environments. - Perform Critical Practice Assessments, Gap Analysis and Remediation Recommendations to ensure that all new projects meet NTT Data’s Critical Practice supportability standards, and so that the Backup - Steady State team is able to effectively meet or surpass all Service Level Agreements using the planned-for staff.  - Develop and adhere to Project Plan schedules to ensure that NTT Data Assumption of Services and handoff to Steady State support occurs within specified timelines and due dates. - Direct, mentor and guide other Backup Transition personnel to enable a smooth transition/migration from the customer’s incumbent support team to NTT Data’s global leveraged support model with minimal downtime and maximum efficiency. Requirements - 3-5 years of relevant experience in project management as well as working knowledge of enterprise backup solutions, or undergraduate degree and 3 years of relevant experience - 3-5 years or experience with enterprise backup systems - Knowledge of standard ITIL service processes (Change, Request, Incident and Problem Management) - Strong proficiency using Microsoft Office products, particularly Word, Excel, Power Point and Project. - Broad understanding of systems integration practices, i.e. Installs, upgrades, system refresh, design, health checks - Strong communication and problem-solving skills - Experience working with global teams - Government clearance or the ability to obtain onepspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifstronguAbout NTT DATA Services/u/strong/span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. /span/span/span/pp style=margin-bottom:11.0pxspan style=font-size:11.0ptspanspan style=font-family:Calibri, sans-serifstrongemNTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law./em/strong/span/span/span/p

Guadalajara,

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We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

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