Dublin,

General Information

Position: Content Review AssociateLocation: Dublin, IrelandContract: Full-time role 40 hours per week, 18 months contract (with view to extension)Work Hours: Must be flexible to work in a 24/7 environment

Job Description

Accenture is hiring full time employees to work as a Content Reviewer on a fixed duration project for one of our global leading clients. Help improve the quality and safety of online content, while gaining hands on job experience.

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text based content and or investigating, escalating and or resolving issues that are reported by users or flagged by the system.

You will use your problem solving skills to continuously deliver value to our clients, while making a larger impact on society.

Duties and Responsibilities

Day to day responsibilities may include, but are not limited to

+ Investigate and resolve issues regarding content that is reported for account support and or safety flag for action, and resolve within agreed upon turnaround times and standards of quality

+ Respond to user inquiries with high quality, speed, empathy, and accuracy

+ Understand and remain up to date with client policies and guidelines resolve inquires according to defined policies and procedures

+ Fulfill base productivity and quality requirements

In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images.

Must be comfortable reviewing sensitive content including graphic pornography, violence, drug use, child abuse, etc.

Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis.

We care for our employees well being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Inclusion and Diversity

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

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Eligibility

•EU Citizen or Stamp 4 visa only to apply (No sponsorship)

•Fluency in desired language (and English)

•Strong attention to detail to ensure quality of work

•Enthusiastic, positive attitude with a strong willingness to learn

•Good knowledge of internet and associated technologies

•1-2 years’ experience in a professional work environment

•High School/Leaving Cert or local equivalent level of Education

Benefits

• Working for an international enterprise company

• Great training

• Company social events

• Opportunities for carrier progression

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

#OpsIreland

Dublin,

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.