Purchase, New York

## Overview **WHO WE ARE:** At Mondovi Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose work creates happy, healthy and loyal patients, Mondovi Dental may be the place for you. We are proud to serve our hometown communities. Mondovi Dental dentists, hygienists and dental assistants serve the dental care needs of patients in 17 states. * **Do you possess a desire to serve others?** * **Do you flourish when you have a lot going on?** * **Do you often notice details that others miss?** As a **Patient Service Representative** with Mondovi Dental, you are a key contributor to making the dental practice run efficiently by being a standout colleague and working together for phenomenal patient outcomes. As a member of our team, you enjoy competitive pay, benefits, flexibility and structure. You receive peer mentoring support, continuing education, internal advancement opportunities and a culture that values and recognizes your contribution. ## Schedule (days/hours) Monday-Saturday rotating schedule ## Responsibilities * Enthusiastically greet and assist patients in person and via the telephone * Update patient charts and patient accounts * Schedule hygiene appointments maximizing provider’s schedule * Ask for patient referrals * Process new patient paperwork and accounts * Review patient insurance eligibility from managed care list * Create and maintain patient call list and utilize various scripting for patient communication * Ensure all provider charges are posted correctly * Confirm patient appointments * Prepare and process referrals * Process insurance submissions and pre-authorizations * Manage delinquent patient accounts and follow up patient complaints * Ensure office supplies are in stock as needed * Adhere to HIPAA privacy policy * Maintain a neat and professional environment ## Qualifications * High School Diploma * Front desk experience in a medical or dental office. * Computer proficiency in Microsoft applications * General office equipment knowledge * Attention to detail and ability to complete tasks with a high degree of accuracy * Exceptional customer service skills * Ability to communicate effectively with internal and external customers * Analytical skills * Dependable and reliable * CPR Certification We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *IH *ID:* 2021-9984 *# of Openings:* 1 *Category:* Patient Service Representative *Type:* Full Time Regular

Purchase, New York

Midwest Dental employs great people who support great dentists. As a Midwest Dental employee, you will join a group of dedicated professionals working together toward one goal – providing exceptional dentistry to patients. Our dentists and their teams are able to focus on patient care, while our support staff provides them with the services they need to perform at their best. Midwest Dental offers you: • A positive work environment encouraging respect, professionalism and joy • Development opportunities that allow you to continuously improve • A patient-centered focus – our main goal is to ensure the health and happiness of our patients • A competitive salary and benefit package • An excellent work life balance, giving you plenty of time for family, friends and fun Midwest Dental supports over 200 dental practices in 16 states. We invite you to join our team as we continue to grow.

Similar jobs