Saint Charles, Missouri

Job Title:  Residential Community Coordinator

Department:   Enrollment Management and Student Engagement

Evaluation Group:  Staff

FLSA Status:   Exempt

Starting Salary: $35,568+

Reports To:  Assistant Director, Residential Life

Positions Supervised:   Assistant Area Coordinator, Student Employee; Community Advisor, Student Employee

Job Summary

The residential community coordinator is responsible for two or more residence halls or non-traditional residential housing locations. This position serves as a role model, facilitator, leader and essential employee in the effective operation of the residence life program. The residential community coordinator is an at-will employee who is appointed to a year-round, full-time, live-in position.

The residential community coordinator recognizes that his or her primary residence in Lindenwood’s housing is a required term and condition of employment, and that the residential community coordinator’s right to Lindenwood housing terminates upon the residential community coordinator’s separation from employment as a residential community coordinator.  The residential community coordinator agrees to abide by the terms and conditions set forth in the Lindenwood Housing Contract and Lindenwood’s Residential Housing Policies and Procedures, including any and all occupancy limits set forth in those agreements. 

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

Supervises, trains and evaluates student employees

Understands and manages student conflict

Oversees the Residence Hall Association operations within the hall

Fosters community environment, encouraging students’ intellectual, social and personal growth

Serves as a member of the professional staff on-call duty rotation; hours and days may vary, including evenings and weekends

Leads residential operations support in the summertime and as needed

Manages maintenance and custodial needs for either a residential area or residence halls

Assists in crisis intervention and serves as a resource or referral agent during the academic year, including breaks and holidays

Maintains office hours to meet with residents

Oversees the planning of events and programs led by residential staff

Conducts health and wellness checks as needed

Holds one-on-one monthly meetings with student employees

Organizes and schedules work for community advisors and assistant area coordinators, including hall coverage

Manages and approves student employee timesheets

Conducts minor disciplinary meetings

Participates in resident life administrative operations, committee assignments and task forces

Service Excellence

Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence

Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork

Organizes and promotes activities and programs within the residence halls

Maintains familiarity with university resources in order to make referrals and provide general information

Communication, Teamwork and Collaboration

Understands, supports and enforces university policies

Helps students experiencing emotional, academic or physical hardships, suggesting referrals as appropriate

Assists in conducting residence hall professional staff training

Provides innovative means of communication with residents

Collaborates with appropriate staff to resolve maintenance, furniture inventory and safety issues

Job may require other duties as assigned. Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

Bachelor’s degree in education, college personnel administration, psychology, counseling or related field

Minimum of two years’ experience in residence life preferred

Experience in programming, health and wellness and/or student conduct preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

Demonstrated ability to work effectively with individuals from diverse communities and cultures

Clear understanding of student development theories

Proficient use of Microsoft Office and Adobe Suite

Basic knowledge of facility management

Ability to communicate effectively

Proficient e-mail use

Proficient use of web portals and software management tools

Knowledge of StarRez, Workday and Qualtrics

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.  

This position should be the AC’s primary responsibility. Any non-academic time commitments outside the area coordinator position must be approved by the AC’s supervisor and must not exceed 5 hours per week. Exceptions must have the approval of the director of residential life or designee.

Primary residence in campus housing

Appropriate attire

Serves as a campus security authority (CSA)

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to lift more than 50 pounds

Ability to inventory all facilities in assigned area

Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees.  Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

Saint Charles, Missouri

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