Harrisburg, Pennsylvania

Our Company


The One-Stop Operator serves as a liaison to the Local Board and system partners in support of the One-Stop Delivery System. The Operator role supports efforts of continual improvement in the provision of integrated services to job seekers and employers under the Workforce Innovation and Opportunity Act (WIOA).


• Observe, collect and report information on One-Stop System to support functional operations, report on performance to track overall system goals; system activities and outcomes (referrals, results, customer feedback, staff feedback) to the LWDB; and provide recommendations for improved outcomes.
• Familiarize and provide support for continuous improvement of partner responsibilities and contributions agreed upon in the system Memorandum of Understanding, to avoid duplication of services, partner referral, partner systems and practices, and streamline processes.
• Supports the LWDB in the development and implementation of strategies for operational and performance excellence. Support partnership and outreach development.
• Observe and collect data with the intent of identifying opportunities for continuous improvement.
• Maintain an online repository of one-stop system operations, activities, materials, and documents.
• Ensure the availability of all marketing and informational materials of one-stop system partner programs.
• Ensure the availability of all Labor Market Information, training information, and the coordination with other grant sources that support Workforce Development Board demand industries.
• Provide operational and logistical support for the delivery of services from the required One-Stop partners and service providers to ensure each partner contributes to the support from the One-Stop Center.
• Provide recommendations for professional development and service delivery innovations.
• Other duties as assigned


• Bachelor's degree from an accredited college/university in management, organizational development, project management, business administration, or similar field is required, or 5-years of equivalent experience.
• Lead other projects of comparable size and complexity, or experience in a comparable role with similar required skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Demonstrated customer service skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
• Valid Driver’s License in good standing and proof of current automobile insurance required
• Project management experience is preferred, at least 2-years.
• Certified Associated of Project Management, (CAPM), Project Management Professional (PMP), Six-Sigma certification is preferred.

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Harrisburg, Pennsylvania

BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.

The company is the leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 50,000 dedicated team members in 50 states and provide services for over 350,000 people every day.

BrightSpring. Not just your best career. Your best life.

At BrightSpring, we need excellent people. To do excellent things. Have you wanted to make a difference in the lives of people – or entire communities? At BrightSpring you can.

This in fact could be the amazing opportunity you have been looking for. Have you wanted to find a place where there was no limit to the training you can receive throughout your career? BrightSpring® has it all. Why not find out what we can offer you?

BrightSpring lets you choose the health care field that fits you best.

·        HomeCare Services

·        Community Living Services

·        Family & Youth Services

·        Neuro Rehabilitation Services

·        Behavioral Health Services

·        Telecare & Remote Support

·        Pharmacy Services

·        Workforce Services


At BrightSpring, we’re putting out the call for everyone from caregivers to nurses to specialists to administrators to business leaders and IT innovators. If you want to be a part of an organization that is shaping the future of American health care, we invite you to take a look at what BrightSpring can offer you…


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