Skill required: Sales support and Service Management - Program and Project Management
Designation: Management Level - Manager
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 13-18 years
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model (https://www.accenture.com/in-en/insights/operations/intelligent-operations-2018) -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.
The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.
The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third-party vendors.
What are we looking for?
We are looking for individuals who have the following skillset:
+ Ability to perform under pressure
+ Ability to establish strong client relationship
+ Ability to handle disputes
+ Ability to manage multiple stakeholders
+ Ability to meet deadlines
Roles and Responsibilities
+ In this role you are required to identify and assess complex problems for area of responsibility
+ You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors
+ This will require alignment to strategic direction set by senior management when establishing near-term goals
+ Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
+ Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments
+ You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed
+ You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
+ Decisions that you make in this role will have a major day to day impact on area of responsibility
+ You will be managing medium - large sized teams and/or work efforts at a client or within Accenture
+ You would require transformation mindset and eye for identifying automation/process improvement opportunities.
Please note this role may require you to work in rotational shifts.
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.
Working with Accenture in the United States, you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.
With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.