Minneapolis, Minnesota

Summary: Manages assigned territory to achieve sales plan while maintaining excellent customer service and relationships.

Key Result Areas:

1. Sales Development

– Achieve sales goals and objectives.
• Develops new accounts through prospecting.
• Generates additional sales by selling new products and programs.
• Maintains consistent call cycle with existing accounts.
• Identifies growth opportunities through expansions of existing customers.
• Generates sales proposals, plan-o-grams, analytical analysis of business.

2. Relationship Building – Develops professional business relationships.
• Works closely with existing accounts to grow and develop their market share.
• Develops a partnership that exemplifies trust and confidence in the Hillman program.
• Develops a relationship built on trust and integrity.

3. Communications – Communicate effectively with customers and management.
• Communicates weekly with Field sales Manager.
• Informs management of any competitive issues.

• Informs management of current market trends.
• Respond promptly to all customer issues and concerns.

4. Service – Provide a superior level of service to existing accounts.
• Maintain adequate call cycle and call frequencies with existing accounts.
• Maintain display appearance to Hillman standards.
• Update merchandising of displays to current standards.
• Prepares special orders, pricing, and business agreements.

5. Administration – Completes all administrative job requirements.
• Completes all business reporting requirements.
• Maintains monthly planner.
• Works with corporate staff to coordinate special projects and programs.
• Completes expense reporting requirements
. • Maintains a current knowledge of the company’s policies, products, programs and field operations.

Territory Manager - Continued Competencies:

Personal Leadership
Takes initiative, and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change.

Internal & External Customer Service
Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times.

Communication
Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect; responds to voice and email in a timely manner.

Teamwork
Arrives at meetings and appointments on time; interacts well with various personalities; shares resources; supports team decisions; contributes to team projects when asked.

Results Oriented
Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner.

Education:
College degree or equivalent work related experience.

Qualifications:
1. Minimum of 33 months successful experience as a Sales Representative.
2. Exempli...

Minneapolis, Minnesota

Established in 1964 by Max W. Hillman, Sr., The Hillman Group has enjoyed over four decades serving the hardware/home improvement industry. Our company is widely known for the outstanding service and quality products that we provide. Through the leadership of Richard P. Hillman and Max W. Hillman, Jr., The Hillman Group has grown to a global distributor dedicated to customer service. Jim Waters, current CEO, is focused on cultivating the company’s “neighborhood” feel by partnering with our customers at a local level and helping to further their successes.

While Hillman was founded as a fastener company, we have branched out into a diverse entity, serving the consumers’ everyday needs with common products for commercial and residential uses, as well as offering service and merchandising aids. Hillman’s customer portfolio, over 21,000 strong, includes Ace Hardware, True Value, Lowe’s, Home Depot, Tractor Supply, Walmart, Menards, Do it Best Corp., and many more.

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