Austin, Texas



Do you want to join an organization that invests in you as a(an) Senior Director Patient Throughput? At ST. David's Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.


At ST. David's Healthcare, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Director Patient Throughput like you to be a part of our team.

Job Summary and Qualifications


The Senior Director Patient Throughput Process Improvement is responsible for the successful implementation of assigned Performance Improvement projects as defined and prioritized by Division and PI leadership.This position plays a key role in division and facility Bed Management process improvement projects by performing operational assessments and analyses, researching, and identifying/implementing best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools, to improve HCA operating processes toward greater efficiency and effectiveness.This individual will work directly with division and facility representatives to collaborate and deliver timely and value added assessments, action plans, and results that improve bed management functions. This position is critical in achieving targeted objectives through process, cost and productivity improvements.This position serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.


DUTIES include but are not limited to:

  • Assists facility leaders to implement best practices and identify process improvement and cost-savings initiatives.
    • Assesses and analyzes all aspects of bed management performance for potential improvement opportunities, including:
      • Assesses physician rounding patterns and impact on inpatient capacity (i.e. “Discharges before 11AM, after 3PM, etc)

    oAnalyzes ED hold hours by day of week by shift for patterns and opportunities

    oAttends bed huddles at facility to determine effectiveness

    oAssesses handoff process from ED and OR to Inpatient floor to ensure safe and timely transition

      • Tracks % of Admissions Held and Hold Minutes/Admitted Patient
      • Measures Admit Order to Bed Request, Bed Request to Bed Assign & Bed Assign to Patient in Bed by facility by floor to identify opportunities
      • Assesses utilization of Bed Management technology for optimal use
    • Performs staffing alignment models for EVS and Transport staff to ensure admission and discharge peak times are adequately covered
    • Designs and recommends processes, systems, procedures, and operational changes to increase efficiency and effectiveness.
    • Assists in the establishment of operational work measurements and staffing standards.
    • Serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.
    • Performs monitoring of throughput metrics and analysis of variances.
    • Performs data mining to assess facilities bed management operational improvement opportunities.
    • Assists in designing meaningful and realistic action plans for the implementation of process improvement ideas.
    • Educates nurse supervisors, unit secretaries, unit directors, and other staff in optimizing the bed management functionality within the current technology.
    • Supports the PI ER and PI OR Directors in bed management issues.
    • Actively communicates with facility, division, and corporate stakeholders to manage the project expectations and activities.
    • Develops, executes, and maintains project work plans for each current project and work directly with the department local leadership and the core team directors.
    • Serves as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications.
    • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.


  • Bachelor’s degree required.
  • Master’s degree preferred. Relative work experience and/or certifications may substitute.


  • 10 years professional work experience required
  • ·5-7 years relevant work experience required

    ·Must be proficient in written and verbal skills

    ·Experience within healthcare operations required

  • Division based, travel required, % based on division geographic locations

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Director Patient Throughput opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Austin, Texas

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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