Fort Worth, Texas

Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time


Lead PBX Operator / Receptionist 

PRN

 

Medical City Fort Worth

 

Medical City Fort Worth is a 320-bed facility offering comprehensive diagnostic and treatment services, including cardiac care, neurosciences, oncology, orthopedics, kidney transplant surgery, and emergency care. Medical City Fort Worth serves as a tertiary referral center for Tarrant County and other counties within a 90-mile radius.  Established in 1974, and Accredited by The Joint Commission, Medical City Fort Worth continues to achieve national recognition for cutting-edge diagnostic treatment and exceptional patient care. 
 

Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:

  • A supportive and collaborative work environment
  • Opportunities to progress in function, skill, and pay
  • A competitive wage scale with annual merit increases
  • Generous tuition reimbursement and clinical certification support and student loan repayment
  • A comprehensive health and wellness package including medical, dental and prescription drug coverage
  • HCA’s Time Away From Work Program that combines paid time off, disability coverage and leaves of absence (including paid family leave)
The PBX Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. The PBX Operator is responsible for the following:
  • Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
  • Provides the appropriate overhead paging and utilization of the Inforad paging software to page with internal pagers.
  • Monitors all alarms located in PBX and notifies appropriate personnel as required.  Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
  • Corrects and updates posted information as needed.  Assists with the maintenance of directories on-call list, etc.  Identifies inconsistencies and opportunities for improvement and offers solutions to departmental processes
  • Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
  • Assist with maintaining cleanliness, safety and security of the PBX area.  Maintains confidentiality, security and integrity of patient and organizational data.
  • Attends all in-services and other training as made available.  Participates on committees and special projects as made available or requested.
  • Responds timely and appropriately to all emergencies and calls to action.
  • Regular attendance is required
 
 

Qualifications

  • Ability to handle and effectively communicate with all levels of customers.
  • Experience in Customer Service
  • Previous PBX experience is desirable.
  • At least a High School Diploma/GED
Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Fort Worth, Texas

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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