Houston, Texas

JOB SUMMARY

At Houston Methodist, the Project Manager position is responsible for implementing and coordinating key strategic projects according to scope and department initiative. This position in particular routinely develops, coordinates and completes patient experience system-wide projects from design implementation to measurement and maintenance of desired outcomes in coordination with management, developing meaningful reports to support business activities, and communicating professionally and persuasively verbally and in writing. This position monitors system patient experience milestones and identifies potential barriers to assure successful execution and stabilization of processes, including monitoring and focusing on ongoing analysis of quality and financial outcomes. The Project Manager position regularly provides and disseminates comprehensive implementation plans regarding project analysis, assignment, and timelines to the leadership and staff.



Requirements:

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

  1. Maintains formal and informal communication with partners, clinicians and department leadership to identify needs and constraints of project scope and status availability. Coordinates communication and assists in managing stakeholder(s) expectations. (EF)
  2. Serves as an effective liaison between multiple client groups and stakeholders across various levels of management. (EF)
  3. Actively participates in meetings, as assigned, and provides meaningful contributions that assist in driving decision-making and aids in clearly identifies next steps. (EF)


SERVICE - 25%

  1. Effectively implements and manages project needs with various stakeholders, including clear communication and timely delivery of project outputs. Creates and develops presentations and informational materials, as appropriate. (EF)
  2. Provides input to clients in an advisory capacity in order to help individuals make sound business decisions by identifying needs, making assessments, and problem solving. (EF)
  3. Develops project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Oversees work efforts as appropriate to ensure the best possible delivery of service, quality outcomes, and high customer satisfaction. (EF)


QUALITY/SAFETY - 25%

  1. Assists with developing and preparing clear and concise communications, business cases/analysis, reports and presentations with compelling data for leadership review. (EF)
  2. Utilizes data gathering tools and methods to analyze and gather data needed for project requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees. (EF)
  3. Documents and implements training strategies for projects. Provides ongoing training, education, and communication required for projects across Houston Methodist and multiple departments, as appropriate. (EF)
  4. Tracks the status and coordinates deadlines of all assigned projects, utilizing a variety of software application. Identifies potential barriers to project progression and works towards solutions/resolutions. (EF)


FINANCE - 15%

  1. Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. Completes timely and accurate expense reports as determined by leadership, as applicable. (EF)
  2. Provides supportive financial documentation related to assigned projects, to aid in the evaluation of project effectiveness. (EF)


GROWTH/INNOVATION - 15%

  1. Participates in strategic planning for department. Generates and communicates new ideas and suggestions that improve quality or service. (EF)
  2. Supports hospital and department goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. (EF)


This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION REQUIREMENTS

  • Bachelor's degree


EXPERIENCE REQUIREMENTS

  • Three years experience in a related discipline, managing multiple projects of a complex nature for a significant duration
  • Master's degree combined with HM Fellow satisfies all experience requirements

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

  • None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Strong communication and presentation skills. Ability to conduct effective presentations
  • Ability to establish and maintain positive Sponsor, project team member and internal relationships
  • Strong analytical and interpersonal skills
  • Advanced spreadsheet skills (i.e. creating pivot tables, performing v-lookups, and managing large data sets). Intermediate word-processing and presentation software skills
  • Strong project and time management skills
  • Initiative - Exhibits resourcefulness, independent action and judgment that are position appropriate. Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives
  • Professional handling of exposure to confidential/sensitive information
  • Demonstrates flexibility and adaptability in the face of changing demands



SUPPLEMENTAL REQUIREMENTS

Work AttireYes/NoUniformNoScrubsNoBusiness professionalYesOther (dept approved)No

 

On-Call* No


*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**

May require travel withinYesHouston Metropolitan area 

 

May require travel outsideNoof Houston Metropolitan area 


**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________




Company Profile:

Houston Methodist is comprised of a nationally recognized academic medical center and seven community hospitals with a history of health care innovation. We have consistently been recognized by several national organizations as one of the nation's best places to work.

Houston, Texas

At Houston Methodist, Leading Medicine is more than a description of what we do; it's who we are. We take our responsibility as Houston's premier health care system seriously, and with a national reputation for excellence in patient care, innovation and research, we hold ourselves and the careers we build to a higher standard. Our culture is diverse, dynamic and challenging. We believe in our I Care Values and conduct ourselves with Integrity, Compassion, Accountability, Respect for others and a commitment to Excellence. Discover the difference for yourself and join Houston Methodist.

You can click on the video links below to learn more!

·  About Houston Methodisthttps://www.youtube.com/watch?v=ClN3mmKT0EI

·  Nursing at Houston Methodisthttps://www.youtube.com/watch?v=EUfmVeansTo

·  Houston - Best City to Live Inhttps://www.youtube.com/watch?v=MzLQzGBjHJw

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