Enrollment Management Technology Analyst | Passaic County Community College - Military Veterans

at HERC - New Jersey/Eastern PA/Delaware

Paterson, New Jersey

Overview of Position

We are seeking an Enrollment Management Technology Analyst to lead changes and make the Enrollment Management organization more efficient. The Enrollment Management Technology Analyst reviews, analyzes, and evaluates business systems and user needs; document requirements, defines scope and objectives; engages with Enrollment Management leaders and users to understand how changes to process, products, services and software can improve efficiencies and add value. This is a full-time, administrative position.

Examples of Duties

Evaluates enrollment management processes, elicit and analyze user and functional requirements, uncover areas of improvement, and solutions

Guides Enrollment Management functional units in the development and testing of documented procedures and student information systems test plans

Finds root causes for problems and proposes solutions that may include new systems, procedures, or organizational changes within Enrollment Management

Stays up to date on the latest process and IT advancements to automate and modernize systems; communicate new features and advancements of enterprise systems to Enrollment Management departments

Leads ongoing reviews of enrollment management processes and develop optimization strategies

Conduct meetings and presentations to share ideas and findings

Participate in communities and ad hoc working groups as necessary, especially those related to enrollment management systems, data governance and planning

Performs other duties as assigned


Bachelor's degree in a business or technical field required; Master's degree preferred

A minimum of 5 years' experience in business analysis or a related field required

Exceptional analytical and conceptual thinking skills 

A history of leading, supporting and completing successful projects

Excellent planning, organizational and time management skills

The ability to influence stakeholders and work closely with them to determine acceptable solutions

Excellent documentation and process mapping skills

Superior competency in Microsoft applications, Colleague, Soft Docs, CRM systems or similar platforms

Effective communication in oral and written forms

Supplemental Information

The completion of a background check will be required for the selected candidate.   

Paterson, New Jersey

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