Amarillo, Texas

Location(s): TX - Amarillo


Do you want to start your career at a leading energy company with lots of room to grow? If you’re ready to work hard in an environment where you’ll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at Xcel Energy is your first step.

Due to the current pandemic circumstances, onboarding and new hire training will take place virtually. To accommodate this, all new hires will need to have access to reliable high-speed internet, and a place in their home or other location where they can attend new hire training and be able to work without interruption. Longer-term work from home options are also available to qualified candidates.



Position Summary

The Clerk’s primary responsibility is to negotiate and process payments from Xcel Energy customers or to enter in service orders. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Hours of operation are Monday through Friday 10am - 6pm.

This is a part-time, non – benefit position and pay is $11.30/hour.  Training is 28 hours per week for 2 weeks and the post training schedule will vary dependent on business needs.


This is a temporary position that could last up to, but not to exceed 6-12 months


Essential Responsibilities


  • Responsible for negotiating and processing payments and/or accurately entering in details from service orders via multiple communication channels. Performing consistently to meet objectives and goals. Performing work and handle customers in a professional and respectful manner.
  • Performing other limited duties as assigned, including projects as needed.

Minimum Requirements



  • High School education or equivalent required.
  • 1 year experience in a customer service environment required.
  • Strong attention to detail with a high degree of accuracy.
  • Ability to work independently and in multiple computer systems.
  • Must be results oriented.
  • Good verbal and written skills required.






As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.


Posting Notes:  TX - Amarillo || TX - Amarillo || United States (US) || Customer And Innovation || 66070:Credit Support South || Part-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $11.30 per hour

Click here to see our benefits


Requisition Number: 32281

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at

Amarillo, Texas

Built to Last

We deliver energy; we deliver on our commitments

We are a major U.S. electric and natural gas company with annual revenues of $10.3 billion. Based in Minneapolis, Minn., we operate in eight states. We provide a comprehensive portfolio of energy-related products and services to 3.4 million electricity customers and 1.9 million natural gas customers. 

We have a straightforward strategy we call Building the Core. We invest in our core businesses to provide safe, reliable energy to customers at a reasonable price. We demonstrate our commitment to the environment. And we serve our communities.

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