Charlotte, North Carolina

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States’ leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

o Building enduring client relationships through sound, thoughtful, and objective advice
o Developing individualized plans for clients to help meet their financial objectives
o Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

o Wells Fargo Private Bank serves high-net-worth individuals and families.
o Abbot Downing serves ultra-high-net-worth individuals and families.
o Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers.
o Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank and Abbot Downing, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

Wealth and Investment Management (WIM)’s Conduct Insights Team was established as a front-line team to research Conduct related trends and anomalies, provide data supported narratives, develop proactive and reactive detection capabilities, and provide guidance on control and process changes to address gaps. This team's responsibilities include Conduct Risk model ground truth review and output validation, emerging risk identification, developing and presenting the narrative to senior leaders on all aspects of Conduct Risk in WIM, fraud detection strategies,  Matters Requiring Attention (MRA), and Consent Order response, and ad-hoc analysis for Executive Committees.  The WIM Conduct Insights Team is hiring a Business Risk and Control Officer. 

Key Responsibilities Include:

  • Develop data driven analytic capabilities to identify anomalies, outliers, emerging trends and conduct risks across the WIM landscape. Primary areas of focus include Internal Fraud, Sales Practices, Surveys, Customer Complaints, and Allegations.
  • Analyze very large, structured or unstructured data from multiple sources to extract value and actionable insights
  • Apply knowledge of business, customers, and/or products/services/portfolios synthesize data to 'form a story'
  • Support activities aligned with conduct specific work streams – including but not limited to Complaints, Allegations, GPS, Expenses, Relationship Surveys, Sales practice focused reporting, State of Ethics, Reputation risk, Human Capital risk, Internal fraud detection and activities required to lead the risk transformation project efforts, as well as developing presentations and materials for executive level audiences
  • Engage with Strategy, Planning and Governance leadership teams across the enterprise as required in support of consent order work stream activities and deliverables crucial to assess and mitigate risks associated with development of new data sets, metrics, KPIs/KRIs, and project plans


Required Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
  • 10+ years of SQL or SAS experience
  • 5 + years of Tableau Dashboard development experience
  • 5 + years of technology project management experience



Desired Qualifications

  • 3+ years of fraud detection experience
  • 5+ years of data warehouse experience



Other Desired Qualifications
  • Familiarity with Wealth & Investment management products/services/Brokerage data environments - WIM Analytic Environment (WAE), Client Link, Smart Station, Brokerage Data Warehouse (BDW), InfoMAX
  • 5+ years of experience using data and analytics to inform and develop risk mitigation strategies
  • Ability to develop automated reports and dashboards as needed to support common types of requests
  • Demonstrated ability to leverage data visualizations to convey analytical insights efficiently and effectively
     




Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $110,600 Mid: $158,000
NC-Charlotte: Min: $110,600 Mid: $158,000
MO-Saint Louis: Min: $110,600 Mid: $158,000
IA-West Des Moines: Min: $110,600 Mid: $158,000



Street Address

MN-Minneapolis: 600 S 4th St - Minneapolis, MN
NC-Charlotte: 401 S Tryon St - Charlotte, NC
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA



Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Charlotte, North Carolina

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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