Santa Clara, California

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Representative today with CareNow.

Benefits

We are committed to providing our employees with the support they need. At CareNow, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

  • Medical, Dental, Vision, Life Insurance and Flexible Spending
  • Paid Time Off (PTO) and Personal Leave
  • 401K (100% annual match - 3% to 9% of pay based on years of service)
  • Academic Assistance and Reimbursements for Tuition and Student Loans
  • Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
  • HomeAuto, and Pet Insurance
  • Employee Stock Purchase Program (ESPP)
  • Short Term Long Term Disability coverage
  • Adoption Assistance
  • Legal Benefits and lots more!

Learn more about Employee Benefits

Come join our team as a(an) Patient Representative. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

  • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
  • Answers phone calls to the clinic and provides information or refers questions to others as needed
  • Verifies insurance timely and accurately
  • Ensures the occupational client’s preference card is followed and occupational procedures
  • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
  • The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.

What Qualifications you will need:

  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs

Potential Military Occupational Specialist matches include these Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes: 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1,4P0X1, 4J0X1,4V0X1.

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Santa Clara, California

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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