Oakton, Virginia

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government .   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Civilian team supports our Nation’s federal agencies delivering services to the Public and are responsible to provide core agency mission service along with obtaining critical voice, video and collaboration services for the full spectrum of mission delivery.

AT&T has an opening for Client Solutions Executive 3 to support several federal civilian agencies in providing account management, acquisition, growth and retention for AT&T solutions to solve and transform Agency missions. These agencies are Cabinet Level, have substantial IT Budgets, involved very complex strategic selling skills and the ability to interface with senior level executives and officials. These accounts are very strategic and critical to attaining AT&T growth and revenue targets across a wide variety of products and solutions. Solution and consultative selling expertise is essential.

Job Duties/Responsibilities:   

  • Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions.
  • Identify sales opportunity solutions. Builds/maintains network of colleagues/customers to share information, obtaining prospects.
  • May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
  • Conducts product presentations/services/migrations benefiting customer needs.
  • Demonstrates broad and strong working knowledge of entire product/service line.
  • Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions. Develop strategic and tactical business plans in conjunction with key customer personnel.
  • Develops responses to Request for Proposals.
  • Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
  • Owns account relationship; responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers, diffusing potential problems, driving resolution to mitigate future issues..
  • Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • Lead when presenting products/services to existing or prospective customers.

Duties directly related to making sales include:

  • Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to/from the customer premise for sales activities
  • Providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales
  • Researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.

Required Clearance:     Public Trust        Desired Clearance:    DoD SECRET

Required Qualifications:

  • Bachelor’s degree is not required but a degree in a related field is preferred
  • Outside Sales experience at Cabinet level CIO or Federal Agency of significant size and complexity.
  • Passion around meeting and/or exceeding assigned sales targets
  • Strong networking and negotiation skills
  • Demonstrated consultative selling skills
  • Significant Experience (>5 years) with Telecommunications or Technical sales
  • Valid driver's license with satisfactory driving record
  • Current auto insurance
  • Reliable vehicle per transportation needs of market

 



Oakton, Virginia

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's most reliable 4G LTE network.* We also have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to nearly 1 million hotspots globally through roaming agreements.

AT&T U-verse is TV inspired by you. It's TV the way you want it, with tons of cool features and capabilities. AT&T is the only national TV service provider to offer a 100-percent IP-based television service. It's part of our "three-screen" integration strategy to deliver services across the three screens people rely on most - the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we're focused on delivering the high-quality customer service that is our heritage.

Similar jobs