Greenwood Village, Colorado

The Sr Dir, Strategy & Operations is responsible for overseeing the Strategy & Operations team, which has visibility across the Video organization in order to align the teams around strategic roadmap and broader business themes. Provides strong management and leadership skills with a proactive, collaborative management style. Assists leadership in the effort to elevate and bring consistency to operating metrics, external plans and executive communications.

Actively and consistently supports development, communication, and delivery of Video roadmap.

Responsible for driving and delivering certain strategic video initiatives, guiding the process of assessment and alignment, administration, and key vendor relationship management.

Assists leadership in connecting Video products and platforms roadmap with key related initiatives originating in other business functions (e.g. Network Evolution), in order to proactively plan.

Improves executive communications and presentations, ensuring alignment across leaders and promoting consistency.

Provides direction and leadership for operational activities and processes. Uses expert operational knowledge to drive improvements in efficiency and effectiveness, as measured in monthly Ops reviews.

Acts as the liaison and facilitates collaboration between executive stakeholders across functions.

Champions best practices, sets standards, stays current with new technologies and industry trends.

Develops and drives a high-performing team by leading, developing, training and providing effective coaching to attract and foster talent.

Fosters an environment of data-driven iterative improvement. Ensures the team is evolving and iterating as a cohesive, inclusive unit.

Manages associated budget, enablement, and workflow processes that span the Video organization

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Expert ability to quickly understand highly complex systems, applications, and business processes and procedures
Demonstrated ability to lead and facilitate insight development and creative ideation
Ability to think across disciplines, industries, cultures and scenarios
Ability to identify issues of a highly complex nature and effectively resolve
Ability to interface and communicate with department managers and VPs
Self-starter who is able to work independently
Ability to lead and motivate others
Ability to critically evaluate and interpret data
Strong and consistent history of identifying and questioning assumptions and finding creative and effective solutions
Excellent flowcharting and process documentation skills
Excellent analytical and project management skills
Expert Excel data analysis skills
Strong business acumen and sense of urgency to achieve business results
Expert foundation in Agile development and best practices
Expert foundation in reporting, data mining, and predictive modeling
Expert understanding of telecommunications industry and the products and services offered
Exceptional verbal, interpersonal and written communication skills and a proven ability to work well with people at all levels and across all functions of the organization to achieve success

Bachelors degree or equivalent experience

Related Work Experience
10+ years of Consulting and/or Business Analysis experience
8+ years of Experience in project planning and operational analysis
6+ years of Experience leading strategic engagements
5+ years of Prior Leadership

Master's preferred

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $127300. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as commissions or bonuses.

Greenwood Village, Colorado

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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