Shinjuku City,

Work is no longer a place. It's what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology!

That's where we come in. We are Poly. We outfit you with beautifully designed and engineered audio and video products so that YOU can do YOU. Wherever and whenever.

Join us as we pursue our disruptive vision to bring professional audio and video meeting technology and services to everyone. Be a part of our journey!

As a Territory Account Manager in the Japan Sales Team, you will be responsible for selling products and/or services to end-user customers in assigned vertical industry territory. The role will require you to collaborate with multiple organizations in the sales network to drive field-based activities, and operates as a demand generator, expanding the addressable market by identifying the marketplace (including key regional accounts, existing and net new targets in your assigned vertical industry), conducting discovery, and driving demand generation campaigns. You will be able to maximize sales motions and achieves quotas by prospecting for new accounts, building strong relationships and leveraging the sales network, and drive activities to ensure customer and partner satisfaction.

What you'll do:
  • Maintain full accountability and ownership of accounts within assigned territory.
  • Coordinate activities between marketing, inside sales and the channel to achieve exceptional strategic execution.
  • Leverage key internal specialists, channel and partner organizations within the sales network to drive demand in assigned vertical(s). Coordinate and drive demand generation campaigns.
  • Serve as the customer's advocate and maintain a high level of customer satisfaction. Ensure customers participate in customer and partner satisfaction activities.
  • Drive customer and partner satisfaction by responding to issues and escalations in a timely manner.
  • Articulate Poly's entire portfolio of solution offerings and how they meet the needs of the customer. Quantify the value of Poly solutions, in hard and soft returns, in the context of the customer's financial and strategic objectives.
  • Actively participate on the virtual team to create a territory strategy, identifying new opportunities and applications, and bringing Polycom's resources to bear in opportunity pursuit and close.
  • Conduct territory planning to enhance the quality of the sales pipeline, accelerate revenue generation and improve the customer buying experience.
  • Conduct market discovery, for your verticals, top accounts in the region, existing targets and net new targets, to grow addressable market. Support strategy to segment the addressable market and leverage partners in key target areas.
  • Utilize sales methodology, process, and tools to drive the end-to-end sales process and grow sales motions.
  • Execute within a value-based selling approach, focusing on understanding the customer's business issues.
  • Leverage Channel Account Managers to acquire new partners in key growth areas such as managed services and Microsoft solutions. Meet regularly with Channel Account Manager on partner recruiting activities.
  • Provide professional leadership and coordination of support teams, including business partners who support the daily transactional activities of assigned territory.
  • Deliver customer roadmap presentations and discussions linked to specific customer needs.
  • Serve as Account Relationship Manager, fairly representing Poly, the channel, and the customer in all accounts and sales-related activities.

We'd love to hear from you if:

Listed you will find some things we think will be valuable, but we're also open-minded. If you recognise yourself in any skills related, we'd love for you to send us an application.
  • Demonstrates business acumen and awareness of customer business priorities.
  • Strong leadership and management skills.
  • Able to develop consultative relationships with customers and partners to fully understand needs and identify opportunities.
  • Can conduct research and use business knowledge to create customer business and financial profiles to better position self and Polycom. Leverages financial information to manage business and drive customer discussions.
  • Proficient in holding customer conversations that have impact at every stage of the customer buying process.
  • Prioritizes work and manages time effectively.
  • Can quickly find common ground and solve problems for the good of all with minimum of noise. Can represent own interests and yet be fair to other groups. Seen as cooperative and a team player who easily gains trust and support of peers. Encourages collaboration and can be candid with peers.
  • Comfortable prospecting and making cold calls to potential customers.
  • Willingness to travel occasionally (~25%) to meet with customers, partners and Poly resources within assigned territory.
  • You have 3-5 years of related experience in selling and positioning of technical products and solutions in a high touch, commercial selling environment is preferred.
  • You have a bachelor's degree or relevant industry experience.
Our Commitment as an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, accessibility needs, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

No matter where you're based, you'll experience a company that believes that teamwork and collaboration drive maximum impact, seeks well-rounded talent to focused on providing the best customer experience, and understands that this is a marathon, not a sprint. And, top of mind to us is continuously and purposefully building an inclusive culture that empowers all of our team members, across the globe, to do their best work and be the best version of themselves.

Shinjuku City,

Plantronics and Polycom are now Poly. Our comprehensive set of smart endpoints for unified collaboration span personal and group communication systems, with a full range of headsets, desk and conference phones, and video collaboration solutions. Our cloud software and services provide advanced management, analytics, and insights that drive first-rate business decisions. Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection. One to one, one to many, many to many. We are seeking the right talent to join us on this powerful journey to connect humans, not just things. Visit to learn more.