CLINICAL SOCIAL WORKER - REFERRAL COORDINATOR (DRH) - Military Veterans

at Duke University and Duke University Health System

Durham, North Carolina

Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

 

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.

 

 

** WORK SCHEDULE: Monday - Friday (8am - 5pm).  No Weekends.  Some Holidays. * *

 

 

Job Overview

 

Level I

Provide psychosocial assessments, diagnosis, and treatment, as well as discharge planning to and consultation about patients and families to assist them and the health care team in coping with patient's hospitalization, illness, diagnosis, treatment, and/or life situation, including emotional, mental, and substance abuse disorders.

 

Level II

Function in a supervisory role as a team leader in addition to the duties and responsibilities of Level I.

 

 

Job Duties and Responsibilities

 

Level I

Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation.

 

Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate clinical social work treatments and interventions. Interventions may include crisis intervention, brief and long-term individual, marital, family and/or group therapies as well as grief and bereavement work.

 

Screen, identify, diagnose using DSM nomenclature, treat and manage mental health and/or substance abuse problems in patients and family members. Provide training to other health care professionals in same. May perform these functions independently or as part of a team.

 

Assist with screening, identification, diagnosis, management and treatment of victims of abuse, neglect, domestic violence, rape, etc. Provide training to other health care professionals in same. May participate in on-call or after hours coverage. Provide consultative services to health care team members within scope of care definitions as needed. Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.

 

Provide education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.

 

Participate in multi-disciplinary health care teams and provide leadership in representing clinical social work perspective/liaison with patient and family.

 

Provide teaching and training for students, staff, and faculty from social work and other disciplines. Contribute to the academic mission of the medical center and health system by participating in academic activities such as committees, conferences, publications, teaching and research.

 

Maintain working knowledge of and liaison with community agencies and resources.

 

Arrange, procure, and coordinate patient/family pre and post hospital needs.

 

Knowledge of hospital, medical center and/or health system resources to access and provide for patient care needs.

 

Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.

 

Maintain records and statistics in accordance with department, hospital, medical center and/or health system policies. Attend and participate in staff, committee, department, and other administrative meetings.

 

Participate in department, hospital, medical center, and/or health system continuous quality improvement efforts.

 

Participate in regular supervisory conferences; keep current with social work and health care developments and seek to increase further enhancement of job related knowledge.

 

Level II

 

Perform all of the duties and responsibilities of Level I.

 

Provide clinical and administrative supervision for social workers and clinical social workers on the team.

 

Lead team meetings and manage coverage.

 

Participate in hiring and performance management processes.

 

 

Minimum Qualifications

Education:

Level I and Level II

Master's degree in social work from an accredited school of social work .

Experience:

Level I

Two year of post internship social work experience in a health care setting or social service agency. Two years recent post master's experience in a clinical setting preferred.

 

Level II

Same as Level I plus five years post master's experience in a health care or social service agency. Experience in leadership and supervising.

Degrees, Licensure, and/or Certification:

Level I and Level II

Current licensure as a licensed clinical social worker (LCSW) by the NC Social Work Certification and Licensure Board.

Knowledge, Skills, and Abilities:

Level I

Adherence to the practice standards and ethical guidelines of NASW and the NC Certification Board for Social Work.

Excellent verbal and written communication skills.

A solid knowledge of clinical social work practice.

Excellent assessment, interviewing, and counseling skills with expertise in mental health and substance abuse areas; familiar with psychopathology and with range of therapeutic interventions including psychopharmocotherapy; and if working independently, must know when to refer for further medical assessment.

Ability to work effectively and autonomously in a self directed role.

Highly collaborative with strong interpersonal and team building skills.

Ability to prioritize multiple work assignments and manage time efficiently.

 

Flexibility in accepting diverse work assignments and managing stress related to change.

Basic computer skills

 

Level II

Same as Level I plus strong supervisory and leadership skills. Ability to resolve/manage conflict.

Ability to help implement departmental, hospital and/or DUHS initiatives.

Distinguishing Characteristics of this Level

N/A

 

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Job Code: 5028 CLINICAL SOCIAL WORKER
Job Level: F2

Durham, North Carolina

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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