Wilmington, Delaware

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The world's leading private security organization, G4S, has an immediate job opportunity for a SOC (Security Operations Center).  

The SOC (Security Operations Center) Security Analyst will be assigned to furthering the security mission within the client’s Regional Security Operations Center (RSOC) and Global Security Operations Center (GSOC). The SOC Security Analyst is responsible for delivering operations within the GPS control room across all client sites in the respective region.  They will work with the client’s leadership to ensure operational best practice to ensure the physical safety and security of our people, buildings, and assets. 

The SOC Security Analyst will, under general direction, serve to identify and respond to security incidents, threats and other risks to client’s facilities and employees worldwide. The SOC Security Analyst will also respond to security incidents such as triggering of alarms, intrusion detection, requests for site access, and liaison with emergency services. They will engage with people across the business that require security related support and follow up with inquiries where necessary. They will also analyze, assess and triage reports as appropriate and as directed. 

The SOC Security Analyst may be required to assist employees in times of need and will be expected to maintain a broad understanding of geography, current affairs, and current physical security related trends. 

The ideal candidate will have prior experience of working in a similar international control room or SOC. It is essential that they have an ability to maintain good relationships, a good team ethic and are keen to exceed expectations. They will be expected to have an ability to operate with limited supervision and have familiarity with some of the technical principles associated with a modern SOC.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Specific Duties and Essential Functions

  • ​Execute RSOC and GSOC standard operating procedures, operating the SOC, in shift patterns as required
  • Provide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and information
  • Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.
  • Coordinate direct action and responses to incidents and alarm activation
  • Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
  • Demonstrate exceptional communication skills and adopt the appropriate approach when dealing with others who may be anxious or distressed
  • Taking telephone enquiries; maintain accurate logs of events
  • Actively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.
  • Deliver world-class Global Security services by understanding and working closely with technical security implementations and incident management programs
  • Serve as an initial point of contact in emergency situations which may affect the health and safety of employees
  • Communicate effectively and appropriately with internal and external responders during critical incidents
  • Foster cross organizational relationships to encourage risk information sharing across the business
  • Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations
  • Monitor several screens, systems, and events simultaneously, with the ability to shift priorities as needed

Wilmington, Delaware

G4S is the world's leading international security solutions group, with more than 50,000 employees across the United States and Canada

Offering a unique combination of personnel, project management, risk management, and technology solutions, G4S focuses on advancing the safety and security of businesses and Governments, ensuring the security of key assets—people, property, products and reputation.

G4S Secure Solutions in North America encompasses a range of business units which together provide the opportunity for truly integrated services to Government and the business sector.

  • G4S Secure Solutions (USA) is a leading provider of integrated security solutions in the United States 
  • G4S Regulated Security Solutions (RSS) is a leading provider to customers in the specialized fields of commercial nuclear and petro-chemical facilities
  • G4S Nuclear Security Services Corporation (NSSC) is the worldwide leader in the field of detection and assessment systems for high level security facilities in the United States 
  • G4S Youth Services LLC provides governments with safe, secure, and effective programs that address the needs of delinquent and troubled youth
  • G4S Secure Solutions (Canada) Ltd works in partnership with governments, businesses and organizations to provide integrated security solutions in Canada

G4S Technology provides integrated systems and security solutions, protecting everything from small offices and schools to large multi-national organizations and high security Government facilities.

G4S Compliance & Investigations is a global leader in fraud abatement solutions and corporate compliance needs.

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