Boston, Massachusetts

Job Description
The Digital Technical Product Owner's core responsibility is to own, define and implement the product roadmap for a set of digital products (e.g., CRM, ESP, cloud-base collaboration tool, etc.). In this position, you will play a key role on a team responsible for advancing CVS’s ability to deliver digital experiences to its customers and patients. You will help identify the next priorities, lead the definition of requirements for each product, partner with our IT teams through development and deployment, and own and manage the products ongoing.

Drive the definition, development and deployment of capabilities that substantially enhance the consumer experience and address CVS’ strategic and financial objectives (including CRM and other personalization platforms)

Work closely with key business partners to collect requirements, understand and help identify business value, understand required capabilities, and translate these to technical product requirements

Help drive product optimization initiatives; developing and executing on optimization roadmap, guiding the analysis of Associate Product Managers.

Work closely with IT, operations, legal, marketing, customer service, PR and executive teams to bring products to market, develop and grow business opportunities. Work with appropriate partners to extend digital solutions across all appropriate digital channels.

Work to connect data across different programs and databases (e.g. promo, ExtraCare, Carepass) to enable advanced Personalization and seamless experiences for internal business users with Personalization software

Required Qualifications
• 3+ years of experience in product development, product management, or business analysis within a digital setting

Preferred Qualifications
• Experience with data analysis either developing / writing queries or working with databases

• Experience in an Agile environment

• Experience using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations

• Experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment

•Experience in project management including managing multiple projects in various phases, and balancing strategic thinking with tactical execution tasks

Education
Bachelors Degree or equivalent experience

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Boston, Massachusetts

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses

 

"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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