, Rhode Island

Infosys is seeking a Conversation Designer. As a Senior Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will be responsible for creating unique designs and chatbot conversation flows which will help creating a roadmap for an incredible conversational bot experience for our clients.

Required Qualifications:
  • Candidate must be located within commuting distance of Providence, RI or be willing to relocate to the area. This position may require travel in the US
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • At least 4 years with Information Technology
  • At least 2 years of experience in creating User Experience journeys (UI prototypes/Wireframes)
  • At least 2 years of experience in requirement elicitation techniques like JAD/sessions, workshops, interviews, surveys etc.
  • Strong analytical and communication skills
  • Infosys encourages U.S. citizens, lawful permanent residents, and those lawfully authorized to work in the U.S. to apply. Infosys will not sponsor work authorization

Preferred Qualifications:
  • At least 2 years of experience in client facing roles
  • At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
  • Experience with Agile methodologies (preferably Agile Scrum)
  • Knowledge of design tools (Adobe Suite, sketch, Visio)
  • Experience in design thinking approach for requirement elucidation
  • Experience and desire to work in a management consulting environment that requires travel

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

, Rhode Island

Infosys was started in 1981 by seven people with $250. Today, we are a global leader in consulting, technology and outsourcing with revenues of $7.126 billion (LTM Q2 FY13). Many of the world’s most successful organizations rely on Infosys to deliver measurable business value. Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise.

Our award-winning Infosys Labs and its breakthrough intellectual property can be leveraged as a co-creation engine to accelerate innovation across the enterprise.

Infosys pioneered the Global Delivery Model (GDM), based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk. Continued leadership around GDM enables Infosys to drive extraordinary efficiencies and free up clients’ resources for strategic transformation or innovation initiatives.

Infosys has a global footprint with 66 offices and 69 development centers in US, India, China, Australia, Japan, Middle East, UK, Germany, France, Switzerland, Netherlands, Poland, Canada and many other countries. Infosys and its subsidiaries have 153,761 employees as on Sep 30, 2012.

Infosys takes pride in building strategic long-term client relationships. 98.2% of our revenues come from existing customers (Q2 FY 13).

Infosys gives back to the community through the Infosys Foundation that funds learning and education.

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