Atlanta, Georgia

POSITION PURPOSE
The Rental Repair Supervisor is responsible for the success of assigned functions within a complex Rental Operations Facility (ROF) to ensure that it is an outstanding place to work.

The Rental Repair Supervisor will be responsible for fleet readiness, customer and store owned repairs, apprentice technician training, and mobile Rental technician productivity. The Rental Repair Supervisor works with the Rental Branch Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the ROF.

Rental Repair Supervisors must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the ROF success.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • 40% - Supervise Associates: Supervises and monitors personnel work assignments, workflow, performance and work standards, accuracy, and productivity. Follow-up on payroll record keeping and reporting. Writes and conducts employee appraisals and reviews. Administers progressive discipline, (counseling, oral and written warnings), and employee terminations
  • 30% - Direct and Assist: Provides a hands-on approach in the organization, scheduling of personnel, and directing of day-to-day activities to include order filling, stocking, shipping, receiving, and inventory control.
  • 10% - Communication and Collaboration: Maintains complete and open lines of communication between the facility and corporate office to facilitate efficient facility operations.
  • 10% - Manage Budget: Adheres to budget requirements and works toward obtaining objectives and facility performance goals.
  • 10% - Recruiting and Hiring: Manages and oversees facility personnel responsibilities to include: recruiting, new hire orientation, and onboarding

NATURE AND SCOPE
This position reports to the Rental Branch Manager.
This position has up to 12 direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Travel:
Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.


Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Preferred Qualifications:
• Knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to draw accurate conclusions from financial documentation
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills

Knowledge, Skills, Abilities and Competencies:
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Business Insights - Applying knowledge of business and the marketplace to advance the organization s goals
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Drives Results - Consistently achieving results, even under tough circumstances
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals

Atlanta, Georgia

​When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the “do-it-yourself” concept, spawning an entire industry that now spans the globe.

Today, The Home Depot® is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands), Canada, Mexico and China. The Home Depot’s stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.

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