Durham, North Carolina

The Practice Engagement Specialist contributes to pharmacy growth by expanding sales bandwidth in a specific territory, by prospecting, qualifying leads, developing practice relationships, and increasing share of voice for drug- and disease-based outreach. This person works collaboratively with the field-based sales, sales support, and operational teams to ensure the smooth transition of a pharmacy prescriber target to a long-term pharmacy client.

The Practice Engagement Specialist will have working knowledge of the entire range of pharmacy services. He or she is motivated by working in a team environment for the collaborative achievement of specific goals. This person will exhibit strong phone canvassing skills and complete a significant volume of impactful sales phone transactions daily. He or she is comfortable with managing multiple priorities in a fast-paced environment.


  • Participate in all pre-launch training to develop deep understanding of new drug or campaign profile, identify likely prescriber targets and perform sales outreach with confidence and precision
  • Responsible for daily sales outreach to prescriber targets in an assigned geographic territory
  • Document all sales activity and coordinate follow up sales contact with the Regional Practice Liaison as needed
  • Aggregate feedback to identify trends and potential barriers to access and affordability


  • Achieves strategic objectives or incremental referral pull-through targets
  • Maintains high customer satisfaction ratings that meet company and team cultural objectives

On-boarding includes:
  • Facilitated study of departmental training and policy manuals
  • Training and departmental shadowing
  • Sales call observations to assess phone sales skills, content knowledge and identify any training gaps

  • Sales growth is the end result of a high level of effective sales activity, especially sales calls, defined as an actual phone conversation or face-to-face meeting with key decision-maker(s) in a targeted prescriber practice;
  • To ensure sufficient sales growth and efficient prescriber targeting, the Practice Engagement Specialist is responsible for reaching 40 interactions per day with target practices


  • Four year college degree from an accredited institution
  • Three year sales experience and work history that demonstrates the ability to work effectively on a fast-paced sales team
  • Sales experience in the healthcare field is preferred
  • Previous experience working with Client Relationship Management (CRM) software to document and manage sales activity
  • Excellent communication skills and demonstrated ability to follow a sequential sales process
  • Demonstrated energy levels and positive outlook
  • Strong multi-tasking skills


  • Extensive phone and webinar-based communication
  • Fast-paced and energetic environment with frequent interruptions anticipated
  • Limited, targeted travel possible
  • All prospective employees must pass a background check
Career Level - IC - Sales - S2

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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Durham, North Carolina

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Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we’re helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson, you’re part of a team of passionate people working together to improve lives and advance healthcare.

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