Eaton's Corporate Division has an opening for :
Analytics, Cloud and Digital Implementation Specialist
Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work. Find out more on https://www.youtube.com/watch?v=baa\_aiJ4L7E
Eaton Corporation has an opening for an eCommerce Specialist in its Commercial Operations Center of Excellence to aggressively drive enterprise digitization across electronic order platforms within Eaton’s Digital Customer Experience group. These efforts are critical to both Eaton and our customers’ experience with Eaton.
The primary responsibility of the incumbent is to define, manage and deliver eShop/eCommerce projects that align with Eaton’s business-driven initiative to increase automation of electronic order entry, order responses, shipment notifications and invoices.
Working directly with internal sales, IT and customer service teams, the eCommerce Specialist plays a central role in aligning all required internal and external resources to successfully deliver strategic eCommerce projects for our EMEA customers.
With a clear understanding of the business need behind each initiative, the incumbent creates user stories, detailed requirements and acceptance criteria for the life-cycle of a project, working with developers, UX designers and QA teams to deliver a successful outcome.
Key to our efforts in driving enterprise digitization, we leverage data from Google analytics to help identify eCommerce enhancement opportunities, enabling Eaton to drive incremental revenue growth, user engagement and customer satisfaction. The successful candidate requires experience in analyzing data to inform strategy, formulate relevant insights, and provide internal teams with actionable recommendations.
In addition, the eCommerce Specialist will draw upon a combination of eCommerce, EDI, IT analyst, project management, business development and customer relationship management skills to ensure success. High attention to detail and appreciation for understanding of complex processes is essential.
Your key deliverables :
+ Cultivate in-depth functional & business process knowledge of Eaton’s eCommerce and EDI systems and capabilities
+ Work in partnership with enterprise, divisional and regional business process owners to identify and drive opportunities
+ Analyze in-depth analytics and sales data to identify key adoption targets and initiatives
+ Build relationships and communicate directly with Eaton’s customers and business leaders to further their use of Eaton’s eCommerce capabilities
+ Drive program goals through influence leadership
+ Direct work across multiple resource teams to ensure a coordinated and prioritized approach
+ Identify, develop, and institute best practices for adoption
+ Incorporate Voice of Customer into eliminating adoption barriers and into developing external- and internal-facing communication
+ Create and utilize key dashboards to measure and communicate progress/updates
+ Identify and publicize opportunities to grow standard eCommerce and EDI capabilities and usage across businesses and geographic regions.
+ Develop business cases and strategies to address identified gaps or bottlenecks
+ Ensure alignment between eCommerce and EDI teams to create optimal approach
+ Leverage existing project methodologies and governance processes to align new or identified capabilities
+ Ensure that proposed solutions are in-line with global solutions
+ Participate in business process improvement committees as needed
+ Interact adeptly with senior level leaders at multiple levels of our organization as well as with Eaton customer leadership. Explain complex concepts and decision points using common business language[HVDV1]
+ Foster innovative thinking to drive optimal results and engagement
A professional with a problem solving mindset to adapt and drive improvements in process, tools, and organization; and with a focus on eCommerce – than please apply.
+ Bachelor Degree.
+ Minimum of 5 years’ relevant experience (eCommerce/EDI, digital analyst, project management, business development, and/or customer relationship management).
Experienced with full life-cycle (design, build, test, deploy) projects.
+ Proficiency in English.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Job: Information Technology
Region: Europe, Middle East, Africa
Organization: Corporate Sector
Job Level: Team Leader/Supervisor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
At Eaton, we value many of the skills and competencies that you gained in your military career. Leadership, discipline, creativity, integrity and teamwork – these are our values too. As we aspire to be a model of inclusion and diversity in our industry, we embrace the different ideas, perspectives and backgrounds that make each of us unique. We create an environment that fosters learning and teaching, allowing employees to reach their full potential—and where you can help us reach ours.
For more information, visit www.eaton.com/militarycareers