Nicholasville, Kentucky

The Foreperson is responsible for assisting the Production Manager on large projects for the local Paul Davis Company Owned (PDO) office.

Essential Duties/Responsibilities

  • Assist the Production Manager on the project life-cycle for all projects.
  • Interact with customers throughout the job including on material selection
  • Interact with Vendors and subcontractors to review and maintain quality repairs
  • Pull all required permits
  • Schedule and meet Inspectors at the job site
  • Procure material for the job site
  • Adhere to project schedules.
  • Approve purchase orders
    • Visit job sites throughout the life cycle of the job.
      • Assist with the development and maintenance of a well-qualified pool of sub-contractors and vendors.
      • Ensure all work by Sub Contractors and Paul Davis employees is done following company safety procedures and professional standards.
        • Assist with the collection of all necessary documentation at the close of the job.
          • Follow-up with the customer to ensure timely payments and billing collections.
            • Maintain customer satisfaction, as determined by completed satisfaction surveys.
              • Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses.
  • Meet and maintain Net Promoter Score minimum monthly average of 70.
  • Close the Loop 100% of the time within 24 hours.
  • All other duties as assigned


Competency – Knowledge, Skills and Abilities:
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
  • Customer Service Skills
  • Communication skills
  • Ability to learn and operate our primary operating systems
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently
  • Ability to work in a team environment and develop staff
  • Ability to oversee employees on a job site
  • Ability to coordinate multiple jobs within the same time frame
  • Ability to operate our main operating systems
  • Ability to work smart phones
  • Stress Management and Composure
  • Maintain a level of confidentiality


Required Education and Experience

  • Two plus years’ experience in restoration or construction as a Foreman or equivalent experience
  • High School Diploma or GED


Preferred Education and Experience

  • Industry certifications (IICRC and Lead)
  • Experience in RMS and Xactimate

Nicholasville, Kentucky

Here at Paul Davis we value military Veterans, and their ability to function in a team environment to serve the community. You have served your country, now you are able to continue your service to your local community with honor and integrity when people need help the most! Jump start your civillian career with an organization that values you, and provides a roadmap of continues success and growth!

Paul Davis is a franchise organization that provides services to cleanup and repair damage to residential and commercial properties due to water, fire, mold, storm or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises in the United States and Canada. Our headquarters is located in Jacksonville, Florida, as well as our National Training Center, where Paul Davis professionals are certified in the areas of emergency restoration, reconstruction and remodeling. Paul Davis puts people and property first throughout the recovery process.

History of Innovation Paul Davis is known for its innovation and pioneered many processes and services that have helped shape the property damage restoration industry, including the following.

  • Collaborated with the insurance industry to more efficiently service policyholders in cleaning up and restoring property damage
  • Introduced the use of computerized estimating and line item pricing when estimating jobs
  • Built a computerized system to measure, monitor and verify water losses
  • Offered a performance warranty to insurance companies and continue to do so today

Our 50-year heritage is one of innovation, resourcefulness, empathy, and outstanding customer service. The Paul Davis franchise network focuses on delivering the highest quality services in the communities, towns and cities across North America, having created a synergy of excellence, expertise and experience that is second to none. Our passion for quality drives everything we do.

 

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