Hanover, Maryland

Job Description

Enlighten, an Alion company is looking for a DevOps Coordinator to support client support work.  The ideal candidate will provide support to the various senior engineers by managing the ticket system, ensuring tickets are clearly submitted with enough information to allow for the team to properly support the system stakeholders, and maintain proper tracking of their ticket support to help the program managers ensure the best service possible.  The DevOps Coordinator will also coordinate and assist the senior engineers to keep the team’s internal wiki knowledge base up to date.

Security Clearance:

  • A current security clearance is not required on day 1, but will be processed for a clearance and therefore all interested candidates must be a U.S. Citizen in order to apply.

Required Skills:

  • B.S. Degree in Computer Science or related field or 6-8 years of experience with no degree.  Educational requirements may be adjusted for applicable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience.
  • Must have 1-2 years of professional experience in a systems/DevOps/IT type role.
  • Must have experience with Linux
  • Familiarity with Git and Jira or other version control and issue tracking software
  • Comfortable working on a Linux command line
  • Self-motivation; Ability to multi-task and to route and prioritize open issues/tickets accordingly
  • Problem solving skills and ability to review information and compile data appropriately as needed
  • Strong customer service communication skills

Desired Skills:

  • The following tools are a big plus: Python, Confluence
  • Bash scripting to automate and simplify complex system operations


Security Clearance: None

Hanover, Maryland

Alion Science and Technology Corporation is an employee-owned technology solutions company delivering technical expertise and operational support to the Department of Defense, civilian government agencies and commercial customers.

Alion was formed in December 2002 when approximately 1600 employees of the IIT Research Institute (IITRI), founded in 1936, purchased substantially all of the assets of IITRI creating a 100% ESOP-owned company. Each Alion employee has a personal stake in ensuring the collective success of the company.

We are committed to maintaining the highest standards. Several Alion locations are ISO 9001:2008 certified and we maintain a CMMI Level 3-appraised development facility, which employs robust, flexible and scalable processes to produce elegant, yet practical solutions.

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