Sr. Claims Analyst - Commercial Casualty Environmental/Mass Tort (Remote Home Based Worker) - Military Veterans

at Allstate

Northbrook, Illinois

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Responsible for the overall management of highly complex claims in a Specialty line of business – diverse work in multiple claim areas, including primary & excess environmental and mass tort/long-tail liability claims. Knowledgeable in interpreting, analyzing, evaluating, reporting and managing highly complex policy coverages and claims.

Key Responsibilities

  • Claims involving significant exposure, large Limits and complex issues (including Declaratory Judgment Actions)
  • May testify in coverage litigation, arbitration and trial
  • Evaluate claims to determine potential liability, formulate resolution plans and proposals and establish initial and/or additional reserves within assigned authority level and excess of authority levels with management approval
  • Understands and applies relevant provisions of commercial primary, umbrella and excess policies
  • Reviews applicable policy language and determines coverage based upon the facts of the claim, policy language and relevant case law.
  • Organizes case data, liability and exposure issues and develops cohesive litigation/settlement strategy.
  • Performs an independent analysis of counsel’s recommendations and challenges counsel's proposed strategy, if appropriate
  • Work independently and efficiently, involving management and counsel as appropriate in overall direction and resolution of litigation and manage litigation costs
  • Work product is completed accurately; reports are appropriately detailed and thorough; claim files are set up properly: diary is kept current
  • Routinely and effectively manages caseload: work is done in established timeframe   
  • Stays current on case law and significant developments in the insurance industry and applies such knowledge to the day to day claims handling.
  • Analytical ability to interpret, make and defend recommendations concerning complex and large potential exposure claims, litigation and procedures with sufficient creativity/initiative to produce solutions
  • Handle / manage disputes and negotiations, for litigated and non-litigated issues with the ability to negotiate complex matters, including multi-party negotiations, with some management involvement
  • Manages activities of vendors including attorneys and consultants
  • Coordinate or head projects as assigned by management
  • Report regularly to reinsurers and assist with reinsurance collections
  • Conduct claim audits for exhaustion and compliance with guidelines and prepare results reports
  • Provide written and verbal reports to management
  • Perform assigned accountabilities in accordance with established departmental guidelines to include evaluations, authority levels, claim guidelines
  • Ability to learn and utilize multiple claim systems for multiple businesses as well as utilize computer software for the completion of assigned accountabilities
  • Participate in training programs
  • Other duties as assigned

Job Qualifications

  • Bachelor’s Degree
  • 7 + years related experience handling highly complex/litigation claims under primary and excess coverage
  • Commercial experience with strong knowledge in claims, policies, coverage and liability. A plus where involving asbestos, environmental, and/or other mass tort and latent exposures 
  • Microsoft Office:  Intermediate – Excel, Word, Outlook. Basic-PowerPoint
  • Strong written and verbal communication skills including the ability to effectively collaborate with others at all organizational levels as well as outside counsel and other parties
  • Good organizational and project management skills in order to handle multiple concurrent assignments in a timely manner
  • Strong problem solving / analytical skills
  • Strong decision-making skills
  • Ability to work independently at a high level as well as with peers, management, other departments and in a team environment, where appropriate
  • General knowledge and ongoing learning of applicable statutes and case law
  • Comprehensive claims handling knowledge and skills
  • Negotiation Experience

Compensation Data

Compensation range for this position is $64,700 - $112,000 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


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Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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Northbrook, Illinois

Allstate Work Environment Allstate is a great place to work! Allstate is a place of advanced technology, innovative products and unlimited opportunity. With more than 20 million customers, Allstate is the largest publicly held property and casualty insurance company in the nation. We have tremendous opportunities for those self-starting people who are looking for challenge, and ready for change. Diversity Our Diversity and Work/Life Strategy is an integrated approach to attract, retain and motivate our workforce. Some of the processes encompass: Affirmative Action,Work/Life and Wellness Initiatives, Diversity Education, Recruitment, Career Advancement and Development Leadership, Accountability Measurement, Mentoring Programs, Support Networks and Community Involvement. Culture Our business is one that is built on caring - a value that has been at the core of our relationship with customers, employees and agents for more than 70 years. Allstate has built its reputation on promising to be there when customers need help to protect their lives, families, property and communities. Our long heritage of caring and commitment is expressed through partnerships, volunteerism, grants, investments, safety and market initiatives. Our history is a testament to our culture: Allstate is a company of people who care.