Raleigh, North Carolina

The Raleigh Big Data Production Support SME will play a key role in working alongside a distributed team to deliver an excellent level of service to Financial, Liquidity and Regulatory Reporting clientele worldwide. The successful candidate will be required to be familiar with a set of well-defined ITIL oriented processes and provide next generation application support in line with application and service level Key Performance Indicator's. The candidate should be eager to build on their existing IT data warehousing and Big Data support skill sets through hands-on support in a dynamic and time critical production environment. *Your future colleagues* FSG Technology is a phenomenal department to work within and is made up of dedicated people who value close collaboration and accomplishing goals together. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values. We are interested to hear from you and learn more about how we can accomplish goals together. Below is a listing of qualifications to help outline what we are looking for in the right candidate. * Bachelor’s degree in Computer Science, Engineering or Mathematics related subject area * Proven experience of 1 to 3 years working in an application support role with working knowledge of ITIL based processes * Hands on experience with SQL (ANSI) & Unix / Linux operating systems and experience in at least 1 scripting language * Excellent analytical, problem solving and decision making skills * General Knowledge of Job scheduling programs preferred ( eg. ControlM / Autosys / Airflow ) * Exposure to modern big data related technologies ( Cloudera ecosystem preferred ) * General knowledge of modern data science toolsets preferred ( eg. Python / R ) * Valuesof clarity, accountability, commitment to excellence and client service quality * Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work **Job:** **IT Support* **Title:** *Production Services Support SME#175813* **Location:** *NC-Raleigh* **Requisition ID:** *175813*

Raleigh, North Carolina

Credit Suisse (USA) is one of the top US investment banks, offering advisory services on mergers and acquisitions, raising capital, securities underwriting and trading, research and analytics, and risk management products. Clients include corporations, governments, institutional investors such as hedge funds, and private individuals. The company provides asset management services through Credit Suisse Private Equity; while Credit Suisse Private Banking USA offers wealth services to the rich throughout the country. Credit Suisse (USA) is a wholly owned subsidiary of Swiss banking powerhouse Credit Suisse Group and part of Credit Suisse Americas, which includes North and South America and the Caribbean.

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