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+ Project Role :SW/Application Tech Support Practitioner

+ Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

+ Management Level :11

+ Work Experience :2.5-4 years

+ Work location :Bengaluru

+ Must Have Skills :IBM BigFix Suite,Microsoft Windows Desktop Management

+ Good To Have Skills :

+ Job Requirements :

+ Key Responsibilities : A: Experience Designing, Deploying, Configuring and Managing BigFix environment for high-availability and extensive experience on BigFix tool for Monthly Patching, Standard Software deployments, Reporting etc B: Serve as subject matter expert for managing IBM BigFix, Application Packaging and in general for Endpoint Management C: Must have experience in implementing and administrating the IBM BigFix solutions D: Be On-Call on a rotational basis for critical issues

+ Technical Experience : A: Should have 3 to 5 years experience in Managing and Administration experience on IBM BigFix, Endpoint Management and understanding of Application Packaging B: Core IBM BigFix Suite skills including experience with Big Fix administration, OS Security Patching, FixLet/Baseline/Analysis/Task creation execution, Installation and Configuration of agents/Relays C: Hand on experience of the scripting language Power shell, SQL, VB scripting, Batch etc

+ Professional Attributes : A: A good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision

+ Educational Qualification : A: 15 years full time education

+ Additional Information : AA: Ability to priorities conflicting demands effectively

15 years of full time education


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.